Job Title: Telesales Officer (6 Vacancies)
Organisation: Platinum Credit (U) Ltd
Duty Station: Bukoto, Kampala, Uganda
About Organisation:
Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary: To drive sales growth through telephone engagement, delivering exceptional customer experience and promoting the company’s financial products.
Key Duties and Responsibilities:
- Engage potential customers via phone to promote loan products and generate sales.
- Source referrals from existing customers to expand the client base.
- Provide efficient after-sales follow up to ensure customer satisfaction and retention.
- Maintain high standards of customer service throughout the sales cycle.
- Support onboarding of new customers, ensuring a smooth and welcoming experience.
- Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
- Meet and exceed individual sales targets and performance metrics.
Qualifications, Skills and Experience:
- Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
- Demonstrated ability to close sales.
- Proven ability to handle and resolve customer complaints.
- At least 6 months of hands-on experience in Telesales, customer service, or a related role.
- Residing in or near Bukoto, Kampala
Other attributes
- Excellent verbal and written communication skills.
- Good computer and database skills
- Strong persuasion and negotiation abilities.
How to Apply:
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: [email protected]
Deadline: 19th September 2025
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