Job Title: Specialist – Cyber Security Operations
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: Executes OPCO’s Security and Privacy capability (managing the end-to-end of security, right from security policy implementation to governance; Identity Management & Access Control; Security Architecture & engineering and Security Operations). The role works closely with the Technology team to ensure that all requisite controls are in place to protect all technology and data assets from unknown malicious attacks.
Key Duties and Responsibilities:
Strategy Implementation
- Abide by and execute the functional strategy cascaded by the functional lead
- Assist in review of the functional strategy and roadmap, in collaboration with the functional lead, to ensure its alignment with the changing dynamics of the internal and external ecosystem
Strategic meetings
- Participate in strategic meetings when required
- Execute OpCo wide transformation initiatives, when required by functional lead
- Implement adequate risk mitigation and controls, with directions from the functional lead
- Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required
- Assist in the preparation of proposal on change initiatives SLA, policies and procedures when required
Escalations
- Escalate issues that will result in sever time, scope, productivity and cost or resource impact to functional lead
Function tactical
- Execute projects initiated in the function
- Abide by the established objectives, targets and budgets for the function, when required
- Document identified key risks, issues and dependencies and set mitigation actions with guidance from the functional lead
- Prepare documentation required for sign off on tactical changes
Performance
- Ensure execution in alignment with divisional strategy
Reporting
- Report daily to the functional; lead relating to progress made within the work area and in accordance with the measurement metrics set by the organization
- Report on an ad hoc basis on specific projects, as required
Budgets
- Abide by function budgets in line with business objectives
- Abide by project initiative budgets in line with business objectives
Operational delivery
- Strategy & analytics, budgeting, data and reporting
- Execute policies and guidelines cascaded by functional lead and ensure compliance with the same
- Comply with the set governance mechanisms, under supervision from the functional lead
- Evaluate the efficiency and effectives of information security strategies and propose and offer suggestions for improvements
Information security operations
- Implement group security governance and security strategies, including the definition and delivery of OpCo wide implementation plan, in accordance with group strategy, corporate governance and international standards
- Ensure implementation and adherence to the information security standards, guidelines and processes as prescribed by MTN Group information security team and Group Fintech Information Security teams
- Execute adoption of newly implemented security solutions to operational environment as well as in-depth security testing in order to keep security risks to the OpCo’s assets and networks/the response time to security threats at a minimum
- Monitor all OpCo assets and take timely action in response to fraudulent activities related to the information systems
- Conduct regular threat monitoring and vulnerability assessments and testing to test IT security resilience. Prepare detailed reports and present t functional lead. Where gaps are identified, suggest possible remedial actions and suggest future proofing techniques
- Conduct security trainings, building of knowledge repository and distribution of security governance documents (covering end to end security) as part of the overall objective of promotion and ensuring awareness of security standards, policies and procedures amongst the employees
- Support group and technology team in designing, reviewing and implementing security architecture plans and blueprints
- Execute adapting, testing (UAT, performance, functions) and piloting of new/extended security services/systems as well as their implantation with the view to minimize the negative impact on operations
- Support in the creation of long- and short-term implementation roadmaps to meet all identified security requirements
- Develop business continuity and disaster recovery plans for security systems, in collaboration with Risk and Compliance team, to implement action plans that respond quickly and effectively to potential disasters
- Execute the deployment, configuration and ongoing administration of identity management and authentication products in the OpCo
- Ensure that all information/data is accessed only by rightful users and no data leakage/pilferage happens in the OpCo
- Institute mechanisms such as Single Sign On (SSO), multifactor authentication etc. to ensure that proper mechanisms for preserving identity and user access is enforced
- Lead the development and maintain of relations with government representatives as required
- Where required, escalate unsolvable issues to Manager Information Security in a timeous manner
- Other tasks and duties, as assigned
Qualifications, Skills and Experience:
- Degree in Computer Science, Software engineering, Information Technology, Information Systems or related field from a recognized university.
- Information security certificates
- Relevant post graduate qualification is an advantage.
Experience:
- A minimum of 2-3 years total experience in information security required
- Experience in Fintech, Banking or Mobile Money is preferred.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets.
Competencies
- Functional Knowledge
- IT security assessment
- IT security compliance
- Security engineering
- Identity and Access controls
- Vulnerability assessment and management
- Threat management
- Privacy controls
- Log monitoring and review
- Trouble shooting and problem solving
- Incident management
- User reviews
- Documentation
- Risk Assessment
- Compliance reporting
- Security monitoring and analysis
- ITSM
- Skills
- Analytical
- Initiative
- Perseverance
- Attention to detail
- Leadership
- Team Player
- Can-do
- Integrity
- Reliability
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 4th September 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24