Job Title: Lutembe Beach Resort Manager
Organisation: Ezra Group Properties
Duty Station: Kampala, Uganda
About Organisation:
Lutembe Beach Resort is part of the Ezra Group Properties and Real Estate Investment Portfolio in Uganda, East Africa. The Ezra Group of Companies is a leading East African Business Conglomerate with operations in South Sudan, Uganda, and Zambia.
Job Summary: We are seeking a dynamic, experienced, and result-driven Resort Manager to oversee operations and drive growth at Lutembe Beach Resort.
Key Duties and Responsibilities:
Strategic Direction
- Develop a realistic and attainable strategic business plan (including strategy, marketing, sales, and budgets).
- Align strategy with the Country General Manager and cascade to all departments.
- Ensure operational goals and profitability objectives are achieved.
People Management
- Lead HR initiatives including recruitment, induction, training, performance management, and succession planning.
- Ensure effective staff development and motivation in line with company policies.
Guest Services
- Set and meet customer retention and acquisition targets.
- Build a culture of service excellence through staff training and incentives.
Financial Management
- Oversee and maximize financial performance across functional areas.
- Maintain high-quality service standards while ensuring strong guest satisfaction.
Sales & Marketing
- Drive revenue growth through annual sales, marketing, and revenue management plans.
- Supervise all resort-level sales and marketing activities.
Qualifications, Skills and Experience:
- 8-10 years of experience in the Hospitality, Tourism & Leisure industry.
- At least 8 years in senior management (HOD or AGM level) in a hospitality/resort setting.
How to Apply:
If you are interested and meet the above requirements, kindly send your cover letter and CV to:
Deborah Wamala
Human Resources Manager
Ezra Group of Companies – Uganda
Email to: [email protected]
Deadline: 15th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 96