Job Title: Human Resource Officer
Organisation: Educate!
Duty Station: Kampala, Uganda
About Organisation:
Educate! prepares youth in Africa with the skills to succeed in today’s economy. We tackle youth unemployment by partnering with schools and governments to reform what schools teach and how they teach it, so that students in Africa have the skills to attain further education, overcome gender inequities, start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.
Job Summary: Educate!, a fast-growing and award-winning social enterprise, is seeking an enthusiastic and self-driven Human Resource Officer to support the Human Resource operations in Kampala, Uganda. We’re looking for someone who has non-profit experience, delivers results while handling multiple projects, is willing to learn at a faster rate and able to handle change management processes.
The HR Officer will directly and report to Educate! Human Resource Manager. You will be under the Uganda HR department supporting Talent acquisition/recruitment, Employee benefits admin + GPA Policy Support, Staff Records & Filing & filing, HR Logistics & Events.
The ideal candidate is; a proactive and detail-driven HR professional who excels at managing people, processes, and data while fostering a positive and engaging workplace culture.
Key Duties and Responsibilities:
Benefits administration and Compliance (35%)
- Manage the administration of employee benefits, including medical insurance, GPA, and other related programs, ensuring timely enrollments, claims processing, removals, and invoice processing.
- Serve as the primary contact with benefits providers.
- Lead employee benefits awareness by ensuring all staff are informed about available perks, entitlements, and any policy changes.
- Coordinate and provide guidance on the eligibility and the application of scholarship requests, ensuring timely and accurate submission of necessary documentation.
Talent acquisition/recruitment (25%)
- Support the HR coordinator with the recruitment process for field roles during high volume season.
- Ensure that all field recruitment activities align with the organization’s policies and procedures, maintaining consistency and compliance throughout the process.
- Lead and coordinate the recruitment process from role posting to offer acceptance, ensuring a positive experience for all candidates and hiring managers.
- Support in planning and coordinating a comprehensive onboarding experience for all new hires, including schedule management, orientation meetings, welcome materials, and ensuring timely access to necessary tools and systems.
Contracts and documentation, (20%)
- Maintain up-to-date employee records in both the HR shared drive and BambooHR.
- Conduct regular audits of employee data to ensure accuracy, completeness, and consistency with contract terms and organizational updates.
- Maintain a process for disposing of outdated or irrelevant staff records in line with company retention policies and applicable laws.
- Track and manage leave, ensuring timely and accurate documentation of each leave type in line with the HR Policy manual.
- Track and review leave reports monthly to ensure that they are accurately recorded in BambooHR
HR Logistics & Events (20%)
- Oversee the timely processing and tracking of work permits, special passes, and NGO permits for staff, ensuring full compliance with local labor laws and regulations.
- Lead the planning, coordination and implementation of team-building activities and events.
- Coordinate and manage recognition and support initiatives to boost staff morale in a timely manner.
- Act as a culture champion by facilitating regular feedback loops between the HR team and field/frontline staff, ensuring timely flagging of concerns and tracking actions taken
Qualifications, Skills and Experience:
- You’re a highly organized, detail-oriented, and service-driven HR professional who thrives in fast-paced environments and takes pride in ensuring smooth operations and exceptional employee experiences. You bring strong systems thinking, a proactive mindset, and a people-first approach to your work. You’re comfortable with data, love creating structure, and are excited to contribute to a mission-driven team.
The ideal candidate has:
- Exceptional organizational skills: You’re confident in managing multiple HR processes at once, whether tracking contract timelines, onboarding logistics, or benefits administration.
- Comfort with data and systems: You have strong Excel/Google Sheets skills and proficiency with HR systems, preferably BambooHR or similar platforms.
- A proactive, self-directed approach: You take initiative, work independently, and know how to prioritize and execute on completing tasks.
- Strong communication skills: You can clearly and respectfully communicate with team members at all levels and draft HR communications that are professional, timely, and aligned with organizational standards.
- Collaborative cross-functional experience: You’ve worked across teams to ensure seamless coordination and follow-through on people-related processes.
- A Bachelor’s degree: While a degree is preferred, your skills and experience matter most.
- Relevant experience: You bring 3 years of relevant HR, admin, or operations experience, with a demonstrated track record of supporting people and systems.
- Documentation and systems mindset: You’re able to create and maintain clear, user-friendly spreadsheets, trackers, and HR SOPs that support compliance and efficiency.
How to Apply:
All candidates should apply online at the link below.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 36