Job Title: Field Sales Officer (Bodas) 3 Positions
Organisation: Mogo Uganda
Duty Station: Kampala, Uganda
Other Locations: Iganga and Tororo
About Organisation:
MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.
Job Summary: We are looking for Field Sales Officers to join our team in Tororo , Iganga , and City branch.
Key Duties and Responsibilities:
- Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products.
- Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases.
- Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality.
- Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs.
- Follow up on customer payment commitments to ensure timely loan repayments and minimize defaults.
- Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system.
- Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed.
- Build and sustain long-lasting relationships with customers to drive satisfaction and repeat business.
- Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes.
- Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities.
- Undertake any other tasks assigned by the Branch Manager.
Qualifications, Skills and Experience:
- Proven experience in field sales, customer engagement, or loan administration, preferably in the Boda or microfinance sector.
- Strong understanding of sales techniques, loan processes, and portfolio management.
- Excellent communication and interpersonal skills to build rapport with customers.
- Proficiency in using ERP systems or sales tracking tools for accurate record-keeping.
- Ability to analyze market trends and competitor offerings to enhance sales performance.
- Knowledge of regulatory requirements and compliance in sales and loan administration.
- Self-motivated, with the ability to work independently in the field and meet sales targets under pressure.
- High school diploma required; a degree or diploma in Business, Marketing, Finance, or a related field is a plus.
- Valid driver’s license or ability to travel within assigned areas (preferred).
How to Apply:
All suitably qualified and interested candidates should send their applications and
up-to-date CVs to: [email protected] with the subject “Field Sales Officer”. Please specify your preferred location.
Deadline: 1st September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no experience required