Job Title: Direct Sales Representative – Several Positions
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
About Organisation:
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: Reporting to the Team Leader- DSR, the role holder will be responsible for driving customer acquisition through direct selling of the Bank’s financial products—predominantly loan/asset products and deposit accounts. The Direct Sales Representative is responsible for achieving assigned sales targets, delivering quality customer service, and ensuring compliance with the Bank’s processes, standards, and policies.
Key Duties and Responsibilities:
- Actively promote and sell the Bank’s loan and asset products, as well as account openings.
- Identify sales opportunities and build relationships with prospective clients to grow the Bank’s customer base.
- Achieve and exceed individual sales targets set by the Bank.
- Strictly comply with all policies, instructions, and operational guidelines issued by dfcu Bank.
- Maintain accurate records of customer interactions and sales conversions.
- Provide timely updates, explanations, and activity reports to the Team Leader or any designated authority within dfcu Bank.
- Cooperate fully in responding to requests for information or clarification from internal stakeholders.
- Carry out any additional duties, projects, or special assignments commensurate with your skills, as may be assigned by the Bank.
- Work collaboratively when assigned to joint tasks with other DSRs or sales teams.
- Be open to redeployment within roles or assignments in dfcu Bank that align with your competencies and experience.
Qualifications, Skills and Experience:
- A Bachelor’s degree.
- 1 year of a Professional work experience with at least 6 months in a Banking Industry.
- Previous experience in direct sales or a customer-facing role is preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Self-motivated and target-driven.
- Good negotiation and selling skills.
- Excellent presentation skills.
- Good understanding of bank processes and procedures.
- Strong networking and relationship management skills.
- Ability to identify business opportunities from market intelligence and make value-adding recommendations.
- Excellent Communication and interpersonal skills.
- A team player with ability to lead and work under minimum supervision.
- Business acumen.
- Mature disposition in the handling of external stakeholders.
How to Apply:
If you believe you meet the requirements as noted above, please forward your application to the link below:
Deadline: 3rd September 2025.
NB: Only short-listed candidates will be contacted.
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 12