Job Title: Collection / Relationship Officer – 4 Positions
Organisation: Uwezo Financial Services
Duty Station: Kampala, Uganda
Salary: UGX 4,800,000 /=
About Organisation:
Uwezo Microfinance, legally registered as Uwezo Financial Services Limited has been in the business of Micro Credit in Kampala since 2019 and most recently in Mbarara. We believe in uplifting and growing one another. We design our products and services in such a way that you can’t fail but succeed. We simplify everything about Uwezo and break it down to Days. We believe in sharing knowledge, experience, opportunities and prosperity with our community. We are passionate about technology. We aspire to put control in customers’ hand in a way that is safe, fun and enjoyable.
Key Duties and Responsibilities:
- Ensure timely, secure, and accurate loan repayment collections and banking.
- Build strong client relationships to foster trust and encourage on-time repayment.
- Educate clients on loan terms, schedules, and financial discipline.
- Identify early signs of repayment challenges and take corrective action.
- Submit daily, accurate collection reports.
Qualifications, Skills and Experience:
- Diploma or Degree in Business Administration, Finance, Accounting, Microfinance, or related field Experience:
- Collection/Relationship Officers: At least 1-2 years (Field sales, customer service, or loan collections (advantage).
- Language: Fluency in both Luganda and English is mandatory.
- Skills: Strong interpersonal, negotiation, and customer service skills.
- Integrity: Ability to handle cash and client data with the highest level of trust and responsibility.
- Age: 20-35 years.
Gender: Females are strongly encouraged to apply.
Remuneration & Benefits
- Starting Net Salary: UGX 400,000
- Commission + Performance Bonus
- Daily Benefits: Breakfast, Lunch & Airtime
- Medical Insurance: After 1 Year Promotion Opportunities
How to Apply:
Submit the following:
- Application/Cover Letter expressing interest in the specific position.
- Updated CV clearly highlighting relevant experience.
- Copies of Academic Qualifications and National ID.
Send applications via email to: [email protected] or hand-deliver to: HR Manager, Totala Business Centre, Suite TBC 8-15, Namirembe Road, Kampala
Deadline; 11th August 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 12