Job Title: Branch Manager
Organisation: Housing Finance Bank
Duty Station: Arua, Uganda
About Organisation:
Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.
Job Summary: To implement the branch distribution & optimization strategy in line with Business Growth & Development, Risk Management, Customer Experience, Digital Transformation, Staff Engagement & Financial Performance Objectives.
Key Duties and Responsibilities:
- Develop strategies to grow the branch‘s liability base and asset portfolios in line with the Bank’s strategy.
- Monitor the achievement of customer service rating in accordance with the bank set standards.
- Monitor and implement compliance of credit risk framework to keep portfolio asset quality within acceptable levels.
- Implement branch internal controls and procedures in line with the bank policy.
- Plan and coordinate the budgeting processes of the branch, monitor monthly performance of the budget, and initiate corrective action in case of any variances.
- Review, coordinate, monitor and authorize all the processes of opening, reactivation, adjustment, transfer, and closure of all accounts in line with bank policies/procedures, KYC guidelines, CRB and money laundering guidelines.
- Conduct field visits and carry out the verification of loans to improve branch portfolio quality.
- Produce branch performance reports and present them to all stake holders for review in accordance to set standards.
- Plan, review and monitor staff development and performance initiatives for branch staff in line with existing Human Resource policies.
Financial Responsibility:
- Develop strategies to grow the branch‘s liability base and asset portfolios in line with the Bank’s strategy
- Cost management to optimize profitability at the branches
Qualifications, Skills and Experience:
- An Honours Degree in Business or related field from a recognized University.
- Post-graduate qualifications / Professional Course in relevant discipline would be an added advantage.
Skills & Experience:
- Minimum of 5 years progressive experience in business growth and Branch operations, as well as progressive experience in credit.
- Sound understanding of laws and regulations relating to lending in financial institutions.
- High level of analytics and business intelligence to conduct an analysis on the market trends
- Leadership skill, one should have managed a team before.
Business Behaviours:
- Computer literacy
- Credit analysis
- Marketing and sales
- Relationship management
- Must have collaboration skills to build relationships and manage conflicts.
How to Apply:
Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:
Chief Human Resources Officer
Housing Finance Bank,
Investment House
4 Wampewo Avenue, Kololo
Please take note that all applications should be sent by email to [email protected]
DO NOT HAND DELIVER YOUR APPLICATION
Any form of canvassing will lead to automatic disqualification.
Guidelines for submitting Documents.
- Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
- Application letter
- Curriculum Vitae (CV)
- Academic Documents and Certificates
- The maximum document size is 10 MB.
- Please indicate the name of the position you are applying for in the subject.
Deadline: 18th August 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60