Job Title: Administrative Officer (Fresher Jobs)
Organisation: AAR Healthcare
Duty Station: Kampala, Uganda
About Organisation:
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 38 Outpatient Centres and Emergency Rescue Unit in the region and serving over 800,000 clients annually from all major medical insurance providers as well as non-insurance clients across the social divide. AAR Healthcare’s success has largely been driven by our people and their commitment to always offer high quality and affordable healthcare – by operating responsibly, executing with excellence and applying innovative technologies.
Job Summary: Act as the Company’s first contact with the outside world, to receive customers and enter their names into the system after verifying that membership is valid and current.
Key Duties and Responsibilities:
- Welcome all members and usher them to the next stop.
- Ensure membership of the client is valid before treatment, if not; inform the client that he/she has to pay.
- Provide information to a client in case of any queries.
- Print ARN forms.
- Receive co-payment fee from staff members and their dependants or other clients as required.
- Establish solutions to clients’ problems. Follow such problems to the end until the client is satisfied.
- Receiving and dispatching parcels.
- Booking and confirming appointments.
- Manning incoming calls and channel them to their receptive recipients’.
Key result areas:
- Ensure that you give the clients a positive and receptive welcome.
- Ensure members are attended to as soon as they come to the Health Centre.
- Ensure that clients who are ushered in to see the doctor are valid members and are entitled to out- patient services.
- Ensure general running of the reception area in terms of service provision, equipment and cleanliness.
Qualifications, Skills and Experience:
- Degree / Diploma in Business related areas or Social Sciences.
Other competencies:
- Should have strong communication and presentation skills.
- Demonstrated maturity in areas of integrity, credibility and trust.
How to Apply:
To apply for this position, please send your resume and cover letter to [email protected] with the subject line ” Application for Administrative Officer – [Your Name]
We look forward to reviewing your application and will contact selected candidates for further steps. Thank you for your interest in joining our team!
Deadline: 22nd August 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: no experience required