Job Title: Zone Manager
Organisation: Securex Agencies
Duty Station: Kampala, Uganda
About Organisation:
Securex Agencies (U) Limited is an ISO Certified Private Security Organization which has grown from strength to strength in the past forty three years to become the leading Security Solutions provider for a wide host of clients in diverse industries. Starting with only an investigations department in the seventies, Securex soon grew to incorporate the manned guarding section which to date is one of the most respected force in the provision of client friendly services.
Job Summary: Overall command and control of a business sub-unit (zone of operation), ensuring that all assignments are manned to the correct levels and standards.
Key Duties and Responsibilities:
Operations
- To oversee the day-to-day security operations, including deployment, supervision, and allocation of duties at client sites.
- To coordinate and supervise the daily efforts of supervisors, field officers, and other assigned personnel to ensure quality and cost-effective service delivery within the assigned zone.
- Ensure proper channels of communication exist and are enforced between the employees and the headquarters.
- To perform spot checks on field officers and other operatives within their respective areas.
- Oversee guards’ compliance with established company policies and standards, including health and safety, security protocols and training requirements.
- Responsible for ensuring all employees portray a corporate brand image through inspections of guarding uniforms, company vehicles, motor bikes and equipment.
- Ensure all assignment instructions and incident reports are attached into the company systems.
- To oversee (if necessary, participate in) the investigation of incidents and prepare incident reports within 24 hours.
- Ensure client’s requirements, requests, complaints and suggestions are updated on the Evolution system.
- Ensure all issues and complaints brought in are addressed within 24 hours and recorded in the Supervisory Occurrence Book and updated them on Evolution along with corrective actions implemented.
- Ensure the zone’s manning schedules and plans cover all operational commitments, including leave and the reliever line.
- Receive and review taskings given by the Manned Guarding Manager. Once reviewed a scheme of work needs to be produced, giving timelines and budgetary constraints as a minimum.
- Is to oversee that the correct level and standard of equipment, uniform and PPE is issued and used by Securex Operational personnel.
- Oversee the handover of recruits from Compliance Officer to his or her respective zone.
- Proofread all operational documentation prior to it being passed up the chain (e.g., Incident Reports, SVAs, etc.)
- Guide and advice employees directly below his/her command.
- In an emergency (i.e. the Manager Manned Guarding is taken ill etc.) the Zone Manager should be capable of temporarily stepping into the role until a long-term solution is implemented.
- Ensure implementation of monthly zonal spot check schedules and Timam parade schedules.
- Conduct and attend monthly Timam parades for every area as per the documented agenda.
- Work with assigned personnel to ensure that all contractually scheduled hours are met, with minimal use of unbilled overtime.
- Prepare all required reports as per the documented processes, recommendations and develop strategies to improve quantity and quality of service delivered.
- Ensure strict adherence to Securex’ systems, processes and policies.
- Perform random spot checks of company databases and analysis systems to ensure productivity is on the rise and minimize wastage, such as the number of claims.
Qualifications, Skills and Experience:
- A bachelor’s degree in a relevant field with a willingness to undergo a Master’s.
- A professional management qualification and membership in a recognized professional management body.
- At least eight years of experience in high-level security, including a minimum of three years in a security managerial role, supported by relevant security qualifications.
- Working knowledge of multiple security functions and security driven technology solutions.
Key competencies/skills
- A security professional with a proven track record in security management, planning and coordinating.
- An ability to carry out scope of work and produce the relevant level of paperwork to support such schemes.
- Enthusiastic and committed approach, with a track record of building strong, trusted relationships with colleagues and stakeholders at all levels.
How to Apply:
Interested candidates should send their comprehensive CV with photograph and academic credentials and to [email protected] indicating on the email subject the position they are applying for by July 31st, 2025. Kindly note that only shortlisted candidates will be contacted.
Deadline: 31st July 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 96