Job Title: Printer Service Engineer
Organisation: Ultra Uganda
Duty Station: Kampala, Uganda
About Organisation:
Ultra Uganda Limited specializes in offering a diverse range of printing and IT solutions tailored to meet the needs of businesses and organizations across various sectors. With over 22 years of experience in the industry, we take pride in delivering unparalleled quality and speed of production, supported by excellent after-sales services.
Job Summary: The Printer Service Engineer plays a critical role in providing technical support and maintenance services for a range of equipment and machinery.
Scope of duties: The jobholder is tasked with diagnosing issues, performing repairs and ensuring the equipment is operating at peak performance.
Reporting Lines: This position directly reports to the Repairs & Maintenance Supervisor.
Extent of authority: All decisions operational, financial or otherwise are of a support nature.
Key Duties and Responsibilities:
- Install and configure printers, scanners and other peripheral devices.
- Perform routine maintenance and preventive care on printing equipment.
- Conduct regular inspections and maintenance of lease equipment identifying whilst resolving operational issues proactively.
- Monitor production metrics on clients’ equipment and implement strategies to optimize production and minimize downtime.
- Provide technical support and user training to clients and customers.
Qualifications, Skills and Experience:
- BSc. Computer Science; BSc. Electronics & Communications or related degree
- Diploma in Hardware & Networking
- Experience with large-scale machinery and equipment service sector.
- Strong understanding of lease management or practices
- Complementing skills & abilities
- Experience in equipment maintenance and repair.
- Technical troubleshooting and configuration.
How to Apply:
To apply, send CV to [email protected]
Deadline: 18th Jul y2025
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: no experience required