Job Title: Post Bus Conductor – 4 Positions
Organisation: Posta Uganda
Duty Station: Kampala, Uganda
Locations:
About Organisation:
Uganda Post Limited, trading as Posta Uganda. UPL is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level.
Job Summary: Working collaboratively with the bus driver, ensure accountability for revenue mail, and clients.
Key Duties and Responsibilities:
- 1. Load and unload mailbags, parcels, and other postal items onto and off the post bus.
- Collect fares from all passengers and issue tickets, handle cash transactions, and provide correct change.
- Keep accurate records of fare collections and tickets issued.
- Assist in timely and accurately delivering mail items to specific locations or recipients during scheduled stops.
- Ensure that all items in the Post Bus are securely placed to prevent damage during transit and that they are not tampered with.
- Assist in sorting mail according to delivery routes or destinations and ensure efficient and timely distribution
- Provide assistance to customers by answering questions and offering information about the postal services when required.
- Help passengers with boarding, sitting, and ensuring their comfort and safety.
- Assist in keeping reports related to mail delivery and transportation activities
- Maintain order and cleanliness within the post bus, manage any waste generated during the route, and ensure that the bus is tidy and free of obstacles.
- Work with the driver to navigate and plan for the routes and communicate any traffic or road conditions that may impact delivery schedules
- Maintain records of all mail items loaded and unloaded, noting any discrepancies or issues, and immediately report any cases to the supervisor.
- Help passengers with special needs, such as elderly or disabled individuals, ensuring they receive appropriate assistance, and address any passenger concerns during the journey.
- Adhere to all postal regulations, procedures, and safety standards during operations.
- Attend to needs of customers along the bus route, observing utmost professionalism, security consciousness, and courtesy
Key Performance Indicators
- On time departures
- Passenger satisfaction rate
- Mail delivery accuracy
- Fare collection efficiency
- Route completion rate
- Compliance with Safety Regulations
- Vehicle cleanliness
Qualifications, Skills and Experience:
- Diploma in Accounting or Finance from a recognized institution of higher learning.
- Possession of a valid driving license with class B is an added advantage.
- Certificate in Mechanical Engineering Working Experience
- Minimum of two (02) years’ relevant working experience with a passenger bus company
- Familiarity with handling cash transactions, issuing tickets, and managing passenger flows.
Competences
- Ability to interact courteously and effectively with passengers, addressing their queries and concerns.
- Numerical cash handling skills
- Ability to keep accurate records of finances, mail, and passenger tickets issued
- Ability to handle physical tasks such as loading and unloading mail, and parcels
- Time management Ability to speak and write English Ability to check minor defects on the vehicle
How to Apply:
Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below;
The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O Box 7106 Kampala
Deadline: 4th August 2025
Please Note:
- Applications received after the deadline will not be considered.
- Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.
- Posta Uganda is an Equal Opportunity employer. Women are particularly encouraged to apply.
- Any form of lobbying or canvassing for appointment shall lead to automatic disqualification.
- Candidates shall be required, among others, to present the following: Endorsement Letter duly stamped by their Local Council 1 Chairperson Three Reference Letters.
- Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.
- Applicants MUST indicate the position applied for on the top right-hand corner of the envelope in which the application is enclosed.
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 24