Job Title: Network Administrator
Organisation: Uganda Management Institute
Duty Station: Kampala, Uganda
About Organisation:
Uganda Management Institute (UMI) is a Management Development Institute with a Mission “to Excel in Developing Practical and Sustainable Administration, Leadership and Management Capacity”. It provides management training, consultancy and research services in response to the demands of the public, private, development partners, CSOs, the Institute offers high quality career development management courses at Certificate, Diploma, Postgraduate Diploma and Higher Degree Levels. The Institute’s activities are currently carried out at the main campus in Kampala and its Branches in Mbarara, Gulu and Mbale.
Job Summary: The Network Administrator is responsible for managing and maintaining ICT hardware related infrastructure and equipment as well as telecommunication services on both the Local Area Network (LAN) and Wide Area Network (WAN).
Key Duties and Responsibilities:
- Overseeing the provision of hardware support services for the Institute’s ICT
- infrastructure and resources including:
- Designing and implementing network infrastructure to meet the Institute’s requirements.
- Installing, checking and maintaining the Institute’s ICT resource for safe, effective use by staff and participants.
- Providing technical support in line with the Institute’s ICT support service definition:
- Maintaining a database/log of all installed hardware and communication devices;
- Liaising with the Systems Administrators to ensure the continuity, maintenance and security of the Institute’s information, ICT infrastructure and resources;
- Managing and supporting the telecommunication infrastructure as well as configuring the PABX and generating system usage reports.
- Managing the Institute’s LAN and WAN infrastructure, including:
- Installing and maintaining standard network cabling, performing basic diagnostic and recovery routines on communication and network equipment;
- Developing a hardware maintenance schedule and liaising with the Systems
- Administrator and Procurement Officer to identify and outsource service providers to maintain and service the Institute’s hardware resources;
- Installing, managing, documenting and setting configuration options for network components including switches, routers and bridges;
- Maintaining, upgrading and repairing a wide range of hardware and peripherals.
- Preparing and submitting reports to the ICT Manager on the status of the
- Institute’s ICT infrastructure and resources;
- Supervising the ICT technical support persons, including:
- Planning and set annual targets for them;
- Supervising individual staff as he or she carries out his or her respective functions in respect to ICT.
- Demonstrating contribution to UMI being a research and innovation led institution:
- Contributing to and participating in making UMI a research and innovation led institution by aiding research-based decisions;
- Developing research proposals in line with the call for research grants/funding priorities.
- Implement the ISO 9001:2015 Quality Management System in the department;
- Performing other duties as may become necessary for the smooth running of the department and the Institute as a whole.
Key Result Areas (KRAs)
- Institute’s hardware infrastructure at all Branches well maintained;
- All network connectivity and proper configuration on both LAN and WAN links ensured;
- Telecommunication equipment and PABX well maintenance and reliability ensured.
Qualifications, Skills and Experience:
- Postgraduate training in Computer Engineering, Computer Science or in Information Technology or any other related and relevant field from a recognized university or higher education institution, is mandatory;
- A Bachelor’s (Hons) degree in Computer Science, Computer Engineering, and Information Technology or any other related and relevant field;
- A relevant full professional qualification is mandatory; such as CCNA, CCNP, Comptia Network;
- A Master’s degree in relevant field is an added advantage; and Membership to a relevant professional body is added advantage
Required experience
- Four (4) years of experience in the network Administration or related work from a recognized Institution.
Values and behavioral competencies:
- In addition to UMI’s core values, the Network Administrator must possess the following competencies:
- IT networking;
- Result orientation;
- Communication;
- Service excellence;
- Change management;
- Teamwork and co-operation;
- Continuous learning;
- Personal effectiveness;
- Innovativeness.
How to Apply:
Fill in the application form (Download Here). Include a comprehensive
updated CV, plus certified copies of transcripts and certificates for any acquired/additional qualifications.
Submit hard copies to the Human Resource Manager
Deadline: 25th July 2025
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Level of Education: Postgraduate Degree
Work Hours: 8
Experience in Months: 48