Job Title: IT Specialist
Organisation: Ultra Uganda
Duty Station: Kampala, Uganda
About Organisation:
Ultra Uganda Limited specializes in offering a diverse range of printing and IT solutions tailored to meet the needs of businesses and organizations across various sectors. With over 22 years of experience in the industry, we take pride in delivering unparalleled quality and speed of production, supported by excellent after-sales services.
Job Summary: For any IT solution to work effectively, scale or meet business needs, it must have a well thought out solution that meets the numerous technical, business, customer or user requirements. This job role is meant to build and integrate computer and information systems that meet specific business needs. The primary function basically involves providing strategic guidance in the development process and making technical decisions regarding solutions.
Scope of duties: This role is the most significant and client-facing IT role in the company. It is the first point of contact for clients and it handles everything from product questions to technical support. The jobholder works with clients (or varied teams) to craft highly flexible, scalable and resilient architectures (including cloud) that provide solutions that solve business problems that customers face.
Reporting Lines: This position directly reports to the Managing Director.
Extent of authority: The jobholder stops at developing blueprints tailored to meet specific business requirements, and oversees their implementation. All decisions whether operational, financial or otherwise are of a support nature.
Key Duties and Responsibilities:
- Create and lead IT system integration processes to meet specific client needs.
- Perform continuous research on emerging technologies and recommend the best alternatives to improve the existing architecture.
- Design and implement high-availability and fault-tolerant systems.
- Design and implement security solutions that protect clients’ systems and data.
- Implement enterprise-wide installation and configuration of systems hardware, software, networks, printers, routers and scanners.
- Follow up on fixing or escalating unresolved issues (to the appropriate internal teams and vendors).
- Establish and manage relationships with technology and component vendors.
Qualifications, Skills and Experience:
- Bachelor’s Degree in Information Technology, Computer Science or a related field.
- At least 5 years of relevant work experience in various IT areas e.g. IT infrastructure design, Software architecture design, Cloud development, Data archiving etc.
- Experience with digital asset management systems and archival software is added advantage).
- Strong understanding of data governance and compliance requirements.
- Complementing skills & abilities
- Robust project management capabilities.
- Specialist skills in management of digital archives including the operation and management of repository systems.
- Familiarity with file formats and preservation strategies for digital media.
- Knowledge of backup, disaster recovery and data migration
- Excellent communication and documentation abilities.
How to Apply:
To apply, send CV to hr@ultruganda.com
Deadline: 18th Jul y2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60