Job Title: Intern – Administration (No Experience Jobs)
Organisation: Kilimo Trust
Duty Station: Kampala, Uganda
About Organisation:
Kilimo Trust (KT) is an independent organization working on agriculture for development across the East Africa Community (EAC) Region – in Burundi, Kenya, Rwanda, Tanzania, Uganda, and South Sudan. We promote regional solutions to local problems to make agricultural markets work better for the reduction of poverty and elimination of hunger.
Job Summary: The purpose of this internship is to provide the intern with practical, hands-on experience in front-office operations, customer service, and administrative support in a professional work environment. Through this role, the intern will gain a deeper understanding of reception and administrative functions, preparing them for future employment in office administration or related fields.
Key Duties and Responsibilities:
Front Desk Management:
- Greet and receive visitors in a professional and friendly manner.
- To ensure delivery of friendly, efficient customer-oriented service by creating a warm and welcoming atmosphere for staff and guests and providing timely administrative support.
- Support the management of the reception area to ensure it is clean, organized, and welcoming.
Telephone and Communication Handling:
- Answer, screen, and direct incoming phone calls promptly and courteously.
- Handle general inquiries and route them to the appropriate departments or staff.
Visitor and Meeting Coordination:
- Maintain a log of all incoming visitors and coordinate visitor appointments.
- Support the scheduling and preparation of meetings, including room bookings and refreshments.
Mail and Courier Services:
- Receive, sort, and distribute incoming mail and packages.
- Coordinate outgoing mail and courier services to ensure timely delivery
Administrative Support:
- Provide clerical support including photocopying, scanning, filing, and data entry.
- Assist with the preparation of documents, reports, and correspondence.
Support to Project Teams:
- Serve as a liaison for project teams by ensuring effective communication flow from reception to internal offices.
- Assist in coordinating logistics related to project activities (e.g., printing, booking venues, preparing materials.
Security and Protocol Compliance:
- Uphold organization protocols and confidentiality in handling sensitive information.
Qualifications, Skills and Experience:
- A Bachelor’s Degree in Business Administration, Office Management, or a related field.
- Basic experience in Administration-related roles
- Basic experience in administration and procurement processes will be considered an added advantage
Competencies Required:
- Detail-oriented and highly organized.
- Proficient computer skills, especially Microsoft applications.
- Internet skills (the use of e-mails, group messaging).
Ability to Multitask
- Strong interpersonal, communication, coordination, and negotiation skills
- Customer Oriented skills
- Very professional and Confident
- Flexible and adaptable to different work environments and challenges.
Skills Required:
- Excellent verbal and written communication in English (and local language, if applicable).
- Friendly and approachable demeanor with strong customer service orientation
- Ability to relate well with people from diverse backgrounds, including visitors, staff, and partners.
- Ability to multitask and prioritize work effectively in a fast-paced environment.
- Demonstrates integrity, discretion, and respect for confidentiality in handling sensitive information.
- Customer service orientation with the ability to respond promptly to member inquiries, provide support, and address concerns
How to Apply:
If you are the right candidate, please send your application letter plus the following:
- An up-to-date CV.
- The names and contacts of three referees.
- Copies of Academic Certificate and Transcripts for O-Level, A-Level – where applicable, Undergraduate qualifications.
- Your daytime contact telephone number.
Interested and qualified candidates should submit their applications through the Kilimo Trust online recruitment system, addressed to the Human Resource Manager.
Deadline: 31st July 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no experience required