Job Title: Head of Product Design
Organisation: M-KOPA
Duty Station: Kampala, Uganda
About Organisation:
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: We are looking for a hands-on Head of Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets.
”This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You’ll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders.”
Key Duties and Responsibilities: In this role, you would be responsible for:
- Leading the strategic direction and evolution of our Product Design function
- Collaborating with Product Management and Tech leadership to define overall UX strategy
- Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation
- Reviewing design work to ensure quality and cohesion before release
- Mentoring design team members and fostering a sense of belonging while helping advance their careers
- Working with marketing teams to ensure visual cohesion across the M-KOPA brand
- Translating design metrics into business outcomes that executives understand and value
- This role will require frequent travel across our operational markets, therefore an ideal candidate should either be based in one of our markets or be willing to relocate. This will allow you to be at the heart of Africa’s most dynamic tech hubs with direct access to our core market.
Qualifications, Skills and Experience:
- Proven experience leading design teams and complex projects in digital products
- Deep understanding of UX strategy with the ability to balance business goals with user needs
- Experience building and maintaining design systems across multiple touchpoints
- Solid leadership and mentoring capabilities
- Ability to work with diverse, cross-functional teams across multiple countries
- Solid interpersonal, communication, and collaboration skills
- Experience translating design impact into business metrics
- Experience in fintech or similar industries
How to Apply:
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no requirements
