Job Title: Ecosystem Coordinator
Organisation: Tiko
Duty Station: Kampala, Uganda
Salary: UGX 4,595,439 /=
About Organisation:
Tiko is an established, next-generation African non-profit organisation that delivers scalable and verified impact – enabling sub-Saharan African youth to do more – through smart technologies and in-partner local networks. The impact of SRH services on young people and adolescents’ agency and control over their health choice and paths to do more with their lives is profound.
Job Summary: The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors.
Key Duties and Responsibilities:
- Responding to questions asked by actors across ecosystems via phone, internet and other sources. You’ll solve any issues within your capabilities and escalate any other issues to the right internal team.
- Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
- Coordinating activities with other field teams to ensure that work runs smoothly and effectively.
- Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.
- Mapping and setting up new Tiko ecosystems and finding and contracting all new actors
Qualifications, Skills and Experience:
- You are currently based in Uganda. Please note that applicants from other locations will be declined.
- A degree or relevant working experience in a similar field.
- Experience in Mental Health, HIV, Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.
- 2-3 years of working experience in a similar area.
- Salesforce experience is a plus
- You are approachable and work well in a team.
- You are tech-savvy and proficient in mobile, messaging and use of applications. You have brilliant interpersonal skills and are able to work well in a team. You’re a problem solver, who has the ability to innovate and improve the way that work is done.
Salary: UGX4,595,439 to UGX4,882,652 gross per month, plus benefits.
How to Apply:
All candidates should apply online at the link below
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24