Job Title: Direct Sales Representatives – Several Positions
Organisation: Tropical Bank
Duty Station: Kampala, Uganda
Reports to: Branch Manager
About Organisation:
Tropical Bank was established in 1973 under the name Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital. The Bank provides professional and personalized commercial banking services to various sectors of the economy including financial support to Parastatals, Corporates, Small and Medium Enterprises, Individuals, and Non-Governmental Organisations.
Job Summary: The position holder will be responsible for generating new business opportunities, executing sales activities, and acquiring new clients for the bank, as well as cross-selling bank products and solutions to the clients. He/she will work with stakeholders (i.e., branches, credit, segment managers, bank staff and customers) to ensure clients are properly onboarded and served.
Key Duties and Responsibilities:
- Recognise opportunities in the market for sales, cross-selling, upselling opportunities and convert leads to bank customers.
- Formulate and implement daily a sales action plan.
- Maintain a visible and active presence in the local market to establish new opportunities for sales activations and banking days.
- Identify possible new schemes in conjunction schemes relationship managers and manager consumer banking.
- Attend to all sales activities and carry out presentations in activities organised by the bank.
- Ensure attendance of all mandatory trainings organised by the bank.
- Attend meetings and provide daily reports and accountability to the supervisor.
- Deliver set targets in assets, liabilities and digital channels.
- Foster a team approach by actively building strong working relationship with other bank staff.
- Attend to and resolve customer queries, inquiries or complaints in collaboration with other staff or departments.
- Ensure compliance to the bank set policies and procedures.
Qualifications, Skills and Experience:
- A bachelors degree in a recognized university.
- Marketing and sales qualifications would be an added advantage.
- Experience in working in a banking industry would be an added advantage.
- Ability to analyse business opportunities and make value adding recommendations.
- Result driven with a track record of demonstrable networking, selling and influencing skills as well as ability to identify new opportunities.
- Knowledge of MS Office tools (excels, word, project and power point).
- Understanding of the bank products and services and knowledge of the banking operations issues in Uganda.
- Proactive and quick response to customers and employees’ queries.
- Excellent interpersonal skills.
- Fluent in English language and other local language preferably Luganda particularly for explaining purposes to the bank customers who do not understand English language.
Experience
- Having participated in any sales /marketing activities.
Behavioral competencies
- Communication skills
- Integrity and leadership skills
- Professionalism
- Analytical skill
- Selling skills
- Organisational skills
- Creative and innovative thinking
- Excellent relationship management skills
- Interpersonal skills.
How to Apply:
If you meet the above requirements, please submit your application online by sending a cover letter, a detailed CV, and copies of relevant academic and professional certificates to the following email address: [email protected]
Deadline: 18th July, 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no experience required