Job Title: Business Analyst Digital Products (Fresher Jobs)
Organisation: KCB Bank Uganda
Duty Station: Kampala, Uganda
About Organisation:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Evaluation of business ideas, projects, and initiatives.
- Support in business case creation for digital products by gathering all necessary requirements, data and information.
- Support implementation of digital products and services to drive the digital agenda by ensuring efficiency in business processes.
- Analyze data to identify industry and customer trends.
- Share Business performance reports with stakeholders both internal and external to facilitate decision making.
- Analyze, visualize, and interpret business data to evaluate key businesses operations and processes, identifying areas for improvement in line with user needs and stakeholder priorities.
- Develop reports and other information products to present analysis that supports decision-making, strategy, and routine business operations.
- Knowledge transfer – Systems training and knowledge transfer support.
- Make recommendations on ways to improve systems by studying current practices and designing any modifications.
- Review, analyze, and create detailed documentation of business processes and user needs, including workflow.
- Developing and documenting User Adoption Strategies and supporting the business in change management of systems and process changes.
- Support line managers to develop and maintain business dynamic dashboards highlighting performance against critical KRA/KPIs thus enhancing visibility and awareness throughout the business
- Identify, analyze, and interpret trends or patterns in complex data sets to aid management decision making
- Train internal and external users on reporting tools and provide ongoing support.
- Drive operational excellence by liaising with ICT team to automate manual processes by leveraging on existing resources and Innovation.
Qualifications, Skills and Experience:
- Bachelor’s degree in computer science, Mathematics, and Statistics or equivalent combination of education is required.
- Professional certification in data analysis and Visualization is an added advantage.
- Master’s degree in computer science, Mathematics, and Statistics or equivalent combination is an added advantage.
- Minimum of 2 years of experience in financial services reporting and analysis
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 25th July 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24