Job Title: Branch Manager
Organisation: NIC General Insurance
Duty Station: Arua, Uganda
About Organisation:
NIC General Insurance Company Limited is a wholly owned subsidiary of NIC Holdings Limited (NIC). NIC General Insurance Company Limited was incorporated on 3rd March, 2014 and took over the general insurance businesses of NIC in compliance with the legal requirement for separation of insurance businesses under the Insurance (Amendment) Act.
Job Summary: To provide client support, manage branch accounting tasks, follow up and bank collected premiums, process insurance claims, and prepare periodic reports in accordance with established policies and procedures.
Key Duties and Responsibilities:
- Attend to and advise clients on the general insurance queries, complaints, and appeals and generate relevant correspondence to stake holders in line with the underwriting standards and guidelines.
- Generate new business and nurture business relationship with the existing clients for business retention
- Prepare endorsements and attend to correspondences concerning new, renewal and/or alterations of insurance policies in line with the underwriting standards and guidelines.
- Prepare books of accounts and capture all business transactions (including settled claims and insurance policies) in the system in line with guiding policies and procedures.
- Assist in the preparation of monthly, quarterly and yearly statistical reports for H/Q review in line with the reporting guidelines and standards.
- Follow up payments of premium allowed on credit and prepare monthly outstanding claims in line with guiding policies and reporting standards.
- Carry out inspection of risks and verification of claims in line with underwriting guidelines and procedures.
- Prompt preparation of claim files and payment vouchers for approval in line with guiding policies and procedures.
- Take custody of petty cash, process payments, make disbursements upon approval and make periodical accountability in line with accounting standards and guidelines.
- Daily banking of collected funds on premiums, renewals etc. in line with the accounting procedures and guidelines.
- Supervise all branch staff
- Assist to supervise Outlet officers.
- Perform any other duties that may be assigned from time to time.
Qualifications, Skills and Experience:
- A minimum of a Diploma in Marketing or any related field from a reputable University.
- Certificate of proficiency in Insurance
- At least 3 years’ experience in Insurance.
- Job skills and abilities:
- Demonstrate good communication skills both written and Oral.
- Report writing skills.
- Analytical skills.
- Excellent computer proficiency in Ms Word, Ms Excel, PowerPoint and Internet usage.
- Good Interpersonal skills
- Proven experience with leading Teams.
- Problem solving skills
- Emotional Intelligence.
- Organizational skills
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
How to Apply:
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the email address below indicating on the subject of your email the job title.
Strictly apply through email: vacancy@nic.co.ug
Deadline: 25th July 2025
NB: Please note that only short-listed candidates will be contacted.
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 36