Job Title: Account Executive (Fresher Jobs)
Organisation: NFT Consult
Duty Station: Kampala, Uganda
About Organisation:
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.
Job Summary: This role serves as the main contact for client needs and concerns, focused on building strong relationships and maintaining accurate client records, including contract updates and renewals. It involves developing strategic marketing plans to grow accounts, meet KPIs, and leveraging a solid understanding of the company’s products and services to upsell effectively
Key Duties and Responsibilities:
- Take inquiries and requests from client and address their needs
- Ensure client is receiving the promised / expected services that are within their budget and meeting their needs
- Oversee and supervise marketing activities / promotions under the account
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Qualifications, Skills and Experience:
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Strong presentation skills
- Good attention to detail and organizational skills
- Strong aptitude for tech and collaborative / co-working digital tools such as Google Drive, Trello etc
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- 2-3 years + experience in related role
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Professional certification (e.g. from the Strategic Account Management Association)
- Research and Strategic Acumen
How to Apply:
All suitably qualified and interested candidates should apply online through the NFT jobs portal.
Deadline: 22nd July 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24