Job Title: Subscriber Verification Administrator
Organisation: Exquisite Solution
Duty Station: Kampala, Uganda
About Organisation:
Exquisite Solution is a leading Business Process Outsourcing Company offering a wide scope of professional services. Established in 2006 with offices in England and across the region, we offer Human Resources Consulting and Payroll Management Services, Admin Support Services, Executive Search, Corporate and Personal Development Training, HR Compliance Audits, among others. We place top notch candidates into permanent, contract, and interim positions. They would like to recruit for a valuable client.
Job Summary: Exquisite Solution Limited, a leading HR recruitment and management firm, is seeking a dedicated and customer-focused Subscriber Verification Administrator to join our client’s dynamic team at a top-tier telecom company. The ideal candidate will be responsible for carrying out end-to-end verification of subscriber registration documents, received both digitally and physically at the Data Centre while ensuring accuracy and efficiency in the process.
Key Duties and Responsibilities:
- Conduct thorough end-to-end verification of subscriber registration documents received both digitally and physically while ensuring efficiency and accuracy.
- Take primary responsibility for verifying subscriber documents in line with established processes and quality standards.
- Ensure all submitted documents meet Know Your Customer (KYC) compliance requirements.
- Sort, organize, and prepare all incoming documents for processing according to set procedures.
- Accurately scan and index all verified documents into the system following the defined guidelines.
- Identify and flag any discrepancies or incomplete documentation for further review or follow-up.
- Collaborate with team members to maintain consistent verification standards and support continuous process improvement
Qualifications, Skills and Experience:
- Bachelor’s Degree in Business Administration or a related field
- Minimum of 1 year of experience in customer service and records management
- Prior experience in a service or business-focused organization preferred
- Knowledge of the telecommunications industry is an added advantage
- Strong work ethic, with excellent problem-solving and communication skills
How to Apply:
If you are a proactive, passionate, and self-driven individual with a strong commitment to excellence, please submit your cover letter, CV, and academic documents as a single PDF, with the position you are applying for in the subject line, to [email protected]
Deadline: 25th July 2025.
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