Job Title: IT Support Officer (Fresher Jobs)
Organisation: DAKS Couriers
Duty Station: Kampala, Uganda
About Organisation:
DAKS Couriers is the leading local Logistics company in Uganda with over 25 years of successful logistics business in Uganda and the Great Lakes Region. DAKS was founded in 1999 and is now an ISO 9001:2008 Certified company. Currently with advanced services in transport, warehousing and Freight Forwarding, the vision of the company is to become the best Logistics Company in the country and region as a whole through excellent customer service, steady continuous improvement and technological advancement.
Key Duties and Responsibilities:
- Provide first-level technical support for hardware and software issues, responding to user inquiries.
- Troubleshoot and resolve issues related to computer systems, networks, and peripherals
- Assist in the installation and configuration of new hardware and software.
- Collaborate with IT personnel on escalated issues and solve them on time.
- Procure and install related IT hardware i.e. Cameras.
- Implement current IT wireless networks.
- Conducting Survey to all latest computers.
Qualifications, Skills and Experience:
- Must be a graduate of Computer Science, information technology or related Degree from a recognized institution.
Experience;
- Must have hands-on experience on the mentioned skills.
Required Skills;
- Must be able to integrate both computer office applications, voice and video systems at a minimal cost.
- Able to harness AI support services tailored to our industry.
- Able to operate systems and interpret data on time.
- Being excellent on voice and video camera will be an added advantage.
How to Apply:
All suitably qualified and interested candidates should send their applications via email to: [email protected]
Deadline: 22nd June, 2025.
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