Job Title: HR Manager Shared Services
Organisation: BRAC Uganda Bank
Duty Station: Kampala, Uganda (All Regions)
About Organisation:
BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.
Job Summary: The HR Manager Shared Services will be responsible for the staff resourcing and reward and benefits administration on behalf of BRAC Uganda Bank Ltd. The position will drive the automation of HR processes in alignment with the bank’s digitization strategy
Key Duties and Responsibilities:
- Manage the recruitment processes of all staff members in close coordination with the heads of department
- Proactively ensure optimal staffing levels through regular assessment of workforce needs and the recommendation of the required manpower
- Manage the staff benefits administration processes by ensuring that all the benefit claims, information and policy changes are accurately actioned within the agreed timelines
- Manage the employee exist process in alignment with the regulation and the bank policy
- Act as a focal point for all controls in HR to drive a good control environment by close monitoring, and ensuring Compliance to internal and external regulations
- Provide training and guidance to bank employees on regulatory matters and bank policies
- Lead the document management process to ensure safe and secure management of employee records
- Monitor and manage all HR service providers to support service delivery to all employees of BRAC Uganda Bank Ltd
- Prepare periodic staff information reports to guide decision making and act as focal point for all HR Data reports
- Manage the performance and the development of the unit staff in line with the division workplan and the bank strategy
Qualifications, Skills and Experience:
- Bachelor’s degree in human resource management, Social Sciences or Organizational Psychology
- 1-3 years of experience at supervisory level and above, preferably in the financial services institution
- Strong knowledge of banking regulations and laws
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to manage multiple projects and priorities simultaneously
- Detail-oriented with a high level of accuracy and precision
- Possession of a Post Graduate Diploma in Human Resource Management is an added advantage
Knowledge, Skills & Competences
- People Management Skills
- Analytical Skills
- Organizational and Planning Skills
- Investigation and Research skills
- Strong interpersonal and communication Skills
- Proactive and quick decision-making skills
How to Apply:
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN ONE PDF FILE mentioning the job title as the subject matter to [email protected]
All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd in one PDF.
Deadline: 30th June 2025
Note: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 12