Job Title: Community Service Assistant (Several Fresher A’ Level Jobs)
Organisation: Evidence Action
Duty Station: Luuka, Uganda
About Organisation:
Evidence Action scales proven development solutions to benefit millions of people around the world. We fill the gap between knowing ‘what works’ and having impact at scale. We implement cost-effective interventions whose efficacy is backed by substantial rigorous evidence.
Job Summary: Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between Safe Water Now and communities served with dispensers. This position ensures sufficient and uninterrupted supply of chlorine and service & maintenance of the installed chlorine dispensers. This, in turn, enables the community to successfully access and use the dispensers throughout for improved community health.
Key Duties and Responsibilities:
- Conducting dispenser hardware service and maintenance through regular spot checks to ensure proper functioning
- Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines
- Delivering chlorine to various chlorine dispensers located at water points by use of motorcycles
- Ensure safe handling and accountability of chlorine and dispenser stocks in the store/office and to the designated sites
- Proper Record Keeping by completing relevant forms/documents/records that are important in inventory
- Engaging the target community to promote dispenser usage and handle any/all possible challenges and report the same to supervisor
- Collecting all field data for program assessment and accountability, by use of smartphones
- Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution
Key Performance Indicators:
- All assigned dispensers must remain functional in usable condition all the time
- Maintain an uninterrupted supply of chlorine to all assigned dispensers throughout the year
- Maintain good rapport with the target community, ensuring it is well engaged and embrace the chlorine dispensers and keep using these for improved health
- Program data is collected within the provided guidelines and shared with the supervisor for the next action
- The dispenser empty rates and all noted/reported dispenser issues are addressed within the stated timelines
Qualifications, Skills and Experience:
- A minimum education qualification of a UACE certificate and at least a Certificate in communication, community work, Social work, project management or equivalent
- 1-2 years of experience working with communities or social enterprises/NGOs
- The applicants should be fluent in English and Lusoga. Proficiency in other local languages is an added advantage.
- Motorcycle riding experience is A MUST with a valid driving license from a recognized driving school (CLASS A)
Required Competencies and Attributes:
- Excellent communication skills and good public relations
- High level of discipline and good character while engaging with the community and their leaders, program teams and managers
- Community service attitude/passion to work in a rural community setting
- High level of integrity and stewardship
- Embraces team work and enjoys working in a team work environment as a team champion
- Good computer, data entry and management skills
- Positive attitude to work and to develop in a fast paced work environment
Benefits
- Comprehensive health insurance (Medical cover self and dependents)
- Pension/Retirement savings options
- generous paid leave
- Avenues for engagement and recognition
How to Apply:
All suitably qualified and interested candidates should apply online at the link below.
Deadline: 6th July 2025
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Level of Education: High School
Work Hours: 8
Experience in Months: 12