Job Title: Customer Relationship Officers-Intern (Several Fresh Graduate Jobs)
Organisation: BRAC Uganda Bank Ltd
Duty Station: West-Nile, Northern, Central, Western & Eastern Region, Uganda
Reports to: Satellite Manager/Area Manager
About the Company:
BRAC Uganda Bank Ltd launched on 25 April 2019 and attained its current status as a Tier II Credit institution following a successful background as the leading Microfinances services provider in Uganda. The bank operates 32 regulated branches and 131 satellite offices covering 84 districts in Uganda targeting Micro, Small. and Medium Entrepreneurs. BRAC Uganda Bank Ltd promotes financial inclusion by extending financial services to unserved and underserved populations especially women and youth as well as people living in poverty in rural areas. The Bank is operationally and financially self-sustaining with over 231,000 active customers and a loan book in excess of Ushs.175 billion.
Job Summary: To advice or sensitize prospective and existing clients on BUBL’s loan product and cross sell other financial products and services.
Key Duties and Responsibilities:
- Advice and or sensitizing prospective and existing clients on BUBL’s loan products and cross sell other financial products and services.
- Carry out training of clients on financial literacy and other relevant training.
- Guiding clients to fill loan application forms and attach relevant documents in line with BUBL’s loan requirements.
- Conduct loan appraisals through undertaking field visits to loan applicants’ homes, agribusiness and locations of property/securities to be pledged to BUBL as collateral where required.
- Disburse approved loans to clients on daily basis in line with the set performance targets.
- Appraise loan applicants’ character, credit histories and conduct reference checks to ascertain willingness to repay the loan.
- Monitor outstanding loans and performance of the loan portfolio daily.
Qualifications, Skills and Experience:
- Diploma or bachelor’s degree in any course.
- Strictly fresh graduates from university
- Not above 30 years of age
Knowledge, Skills & Competences
- Strong written, verbal communication and presentation skills and the ability to convince a client.
- Computer knowledge especially in Microsoft Office Suite for MS Word and Excel.
- Able to work in a team
- Ability to exhibit integrity
- Ability to work under pressure and minimum supervision
How to Apply:
Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN ONE PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Saturday 10th May 2025. All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
Deadline: 10th May 2025
Note: Only shortlisted candidates will be contacted.
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