Job Title: Operations Manager (Female Candidate Preferred)
Organisation: Cerba Lancet Uganda
Duty Station: Bweyogerere, Kampala, Uganda
Reports to: Country General Manager
About Organisation:
Cerba Lancet Uganda limited is the leading provider of private diagnostic pathology services in Uganda. Incorporated and registered in Uganda since April 2009 and part of Cerba Lancet group of Laboratories in East Africa under Cerba Lancet Kenya based in Nairobi, Kenya, and a member of Cerba Lancet Africa group of Laboratories in Africa with headquarters in South Africa.
General description
As a member of the senior management team in the organization, this role is responsible for ensuring that, through the job holder’s department, the organization can meet its revenue and profitability objectives, among other responsibilities. The incumbent will be required to perform but not limited to the below duties:
Key Duties and Responsibilities:
Compliance
- Comply with the Cerba Lancet Africa company policies and procedures.
- Follow the Health, Safety and Environmental regulations.
- Drive the Cerba Lancet Africa values.
- Ensure compliance with all statutory requirements, including ISO requirements, audits, finance, and accounting management requirements.
- Drive good governance and compliance across all business aspects
Operational Duties
- Ensure that the maintenance of various company equipment, including records and any non-conformances, is timeously escalated
- Negotiate with various suppliers to ensure staff training on the use of relevant analysers
- Monitor efficiency at the sites and communicate monthly progress through agreed-upon reports.
- Regularly evaluate and update site performance on new tests and the viability of the tests being analysed.
- Develops, manages, communicates, and ensures implementation of working instructions, standard operating procedures, and operational standards (including LEAN principles)
- Ensure all relevant operating Licences are renewed and up to date.
- Works with relevant group Managers to develop and justify annual budget requirements and ensure cost-effectiveness.
- Work closely with other business units to ensure that problems and issues are resolved within reasonable timelines, and that clear and open communication is maintained.
Procurement and Vendor management
- Developing long-term business relationships with suppliers & vendors to secure competitive pricing on key materials or services.
- Responsible for ensuring the organisation receives competitive prices from suppliers to ensure cost-
- Where necessary, launch RFQ’s and ensure the process is transparent and guarantees the organisation’s best pricing
- Regularly negotiate pricing for various reagents and ensure optimal pricing
- On an annual basis, conduct a vendor evaluation and weed out poor performance and wrong pricing
- Review and Approve vendors as required.
- Enforcing compliance to service level agreements with service providers,
- Interpretation and presentation of reports to performance status as well as determine expenditure trends of the region
Projects Management Roles
- Constitute appropriate project team and chair project management team that will ensure timely execution of projects
- Manage the relationship with the relevant stakeholders and third parties to ensure all projects are delivered on time within the stipulated scope and budget
- Review and / or design project plan and budgets
- Manage changes to the project scope, project schedule, project costs and adjust project constraints based on financial analysis
- Implementation of various projects as advised by the immediate manager and or group teams
- Evaluate and give update on project
- Review project tasks to staff members based on strengths, skill sets, and experience.
- Coordinate with projects and technical department to ensure all equipments are operational and advise as and when required.
- Co-ordination of Physical Infrastructure Development including Constructions Designs, Planning & Supervision
- Works with internal and external parties including Architects, Quantity Surveyors and Management to organize the various components needed to initiate, run, and conclude major projects
- Once launched monitor and report project / site ramp-ups to ensure optimal efficiency
- Coordinate installations of specialists’ services including but not limited to Structured Cabling, Electrical, Air Conditioning, CCTV, Systems, Time/Attendance Access control & Alarm Systems Installations.
Warehouse Management
- Optimization of stock levels and reduction of costs always.
- Monitors stock levels across the entities and prepares the relevant monthly reports for decision-making
- Responsible for ensuring the safety of the stock
- Responsible for organising the biannual stock take, monthly and random stock takes across the region
- Ensures there is proper warehouse management in line with good warehouse practices and good distribution practices
Transport and Fleet Management
- Direct supervision of all transport department staff and coordinate with the HR department for all transport staff recruitment and assessment of their efficiency and delivery.
- Ensure all company vehicles, bikes and gensets are in good working and running condition to include installations.
- Oversee roll out and implementation of Logis-Online on all company fleet
- Reviews and communicates monthly on the utilisation and transport team effectiveness
- Ensures route optimization that will lead to cost savings
- Together with the relevant departments and the CGM, design appropriate routes that should be rolled out that will ensure good customer service, improved.
Importation and Inland Transit
- Analysing data to identify trends that may indicate a need for change within a company’s supply chain
- Oversee importation of goods into the country
- Coordinating with the shipping department to arrange the transportation of goods from suppliers to warehouses or sites
- Ensure the organisation is compliant with the importation tariffs and guidelines
- Ensure that the organisations and management is aware of the various changes in legislature with regards to importation and distribution
- Ensure that all the contracts are in place to facilitate importation
- Is involved in the selection of vendors to provide the services across the region.
Security
- Ensure physical security of company property and assets through reliable and competent security firms
- Regularly hold security briefs with security firms on security matters
- Advice management on security risks/gaps and work towards closing the gaps
- Review the security needs of the organisation
- Communicate security matters that may affect staff
General
- Contributes as a member of the senior management team and contributes to annual planning processes for budgets and operations of departments.
- Work closely with the business unit to ensure that problems/issues are resolved, needs are met, and clear and open communication is maintained.
- Support the achievement of organisational strategy and objectives. Ensures the timely implementation of all agreed plans.
- Participates in monthly meetings with managers to report on administrative matters, discuss progress against agreed plans and update management on standards, procedures and work instructions.
- Plans activities, attends to administrative functions and manages the performance of own staff to ensure that service standards are met in pursuance of the team and Lancet’s strategic objectives.
- Provide inputs into the strategic planning of the organisation.
- Lead and develop team members through coaching, departmental meeting and one to one discussions actively participate in development conversations with managers.
- Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
- Managing employees in the department, including hiring, training, and evaluating performance
- Coordinating with marketing teams to develop new products or improve existing ones based on consumer feedback
Additional Key Responsibilities
- Any other job that is assigned to the job holder by manager
Qualifications, Skills and Experience:
- Bachelor’s degree with relevant course (additional study in laboratory science, commerce in supply chain management or equivalent an added advantage)
- Experience in lab management 3-5 years in Senior management
- MBA is an added advantage
- Registered with the regulatory agency added advantage
How to Apply:
Interested candidates should submit their applications to [email protected]
Applications must include the following information:
Copy of cv and qualifications, contact details, references, bio data, and expected salary package.
Deadline: 10th June 2025. Only online Applications shall be processed.
Shortlisted candidates will undergo an Assessment test.
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