Job Title: IT Infrastructure Administrator
Organisation: KCB Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Implementation and support of High end and Mid- Range IT and End-User Infrastructure in line with Bank’s Vision and provisioning High Available Server and Network infrastructure.
- Ensuring infrastructure high availability, business continuity and effective management of 24×7 Data Centre operations and high-end server and network infrastructure SLAs.
- Design and implementation of hardware solutions to support the Banks requirements and supervise the technical execution of the same.
- Formulation and analyzing business needs and recommend appropriate ICT End-user, Network, Server and Storage infrastructure solutions to meet the Bank’s requirements.
- Conducting performance and capacity planning and develop budgets for network and server infrastructure requirements and future projections for business.
- Manages Remote Backups and replication of data between various end point and perform regular and on-demand system backups and recoveries.
- Check all the sites antivirus site health and take action where necessary.
- Design, evaluation and implementation of procedures and technical measures to enhance the security of Data Centre server and storage Infrastructure, Virtualized Server pool and Cloud Infrastructure.
- Keeping up to date server and network infrastructure documentation, inventory, policies and procedural documents, disaster recovery plan and best practices that relate to hardware infrastructure.
- Implements service delivery standards, policies and procedures to support the bank business plan, business operations and support functions
Qualifications, Skills and Experience:
- Bachelor’s Degree in IT, Computer Science or related field
- Professional Qualifications (Microsoft Active Directory, Virtual Server technologies (e.g., VMWARE), A+, MCSA, RHSA)
- Possession of CCNA & ITIL certification is an Added Advantage
Experience
- Minimum of 3 Years of Experience preferably in Network Infrastructure administration, User Support and IT Service Management.
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 20th May 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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