Job Title: Quality Control Associate
Organisation: M-KOPA
Duty Station: Kampala, Uganda
About the Company:
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: We are looking for a Quality Control Associate to join our Warehouse & Logistics group, as we scale up and drive digital and financial inclusion across our markets.
Job Purpose
The job holder is responsible for making sure that products meet a set of standards by conducting tests, analysing measurements, and data entry for both the Refurb and Repair teams.
Key Duties and Responsibilities:
- Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions, and examining functionality
- Checking that the Care center and Refurb teams adhere to standards and procedures and comply with legal requirements
- Reviewing blueprints and specifications to compare with the produced goods
- Recording inspection results by completing reports, summarizing rework and waste, and inputting data into the quality database
- Training the two teams on quality control measures to improve product excellence
- Proposing improvements to the Repair and Refurb process
- Monitoring the use of equipment to ensure it is safe and discarding any that do not meet requirements
- Updating job knowledge by engaging in educational opportunities and regular training
- Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs
- Collecting and compiling statistical quality data
- Assisting in the development of test methods and inspection plans
- Determining the causes of product defects and reworks
- Verifying all equipment is calibrated correctly
Qualifications, Skills and Experience:
- Education: Bachelor’s degree in Engineering, Electrical or Electronics Engineering, Physics, or a related field
- Experience: A minimum of 2 years’ experience in a similar role.
- Certification in quality control is preferred.
- Good written and verbal communication skills
- Excellent problem-solving and analytical skills
- Keen attention to detail
- Basic computer and math skills to calibrate and measure specifications
- Ability to use measuring devices like gauges, meters, callipers, and computers
- In-depth understanding of company standards
- Up-to-date knowledge of federal and industry standards and best practices
- Understanding of the target market and consumer needs
- Blueprint reading capabilities
- Documentation and reporting skills
- Teamwork and collaboration
How to Apply:
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
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