Job Title: Direct Sales Representative (DSR) Fresher Jobs
Organisation: Tropical Bank
Duty Station: Kampala, Uganda
Reports to: Branch Manager
About the Company:
Tropical Bank was established in 1973 under the name Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital. The Bank provides professional and personalized commercial banking services to various sectors of the economy including financial support to Parastatals, Corporates, Small and Medium Enterprises, Individuals, and Non-Governmental Organisations.
Job Summary: Mobilise and acquire new bank business within the assigned sales locations.
Key Duties and Responsibilities:
- Deliver sales targets for bank products and sales fulfillment as set by the bank.
- Participate in product campaigns to ensure product information is readily available to customers.
- Arrange appointments to meet potential customers and offer bank products and services.
- Get feedback from customers or prospects and share them with branch teams as appropriate.
- Provide the Branch Manager with daily periodic reports of visits, i.e., Sales achievements, issues and challenges, customers’ feedback, and suggestions to help the team achieve its targets.
- Negotiate/close deals and handle complaints or objections.
- Collaborate with team members to achieve better results
- Cross-sell bank products to bank clients using authorized techniques to meet customers’ needs and grow the customers’ wallet share.
- Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with bank policies and procedures.
- Attend regular meetings with the Manager Distribution Channels to review weekly/monthly sales activities, progress on goals, and the status of prospective customers.
- Comply with all relevant regulations, laws, and internal policies to mitigate potential risks
- Analyse customer service complaints and analyse the root causes to find a permanent solution.
- Ensure that customer satisfaction levels are high & such that customer referrals are generated given good services
Qualifications, Skills and Experience:
- Bachelor’s Degree in a relevant field.
Skills & Experience
- Have the ability to meet stringent targets within defined deadlines.
- Basic financial understanding of the lending products
- Highly motivated and passionate about sales
- Ability to handle multiple tasks.
- Strong numerical and data entry skills with attention to detail.
- Familiarity with sales and cross-selling techniques.
- Proficiency in Microsoft Office
Behavioural Competencies
- Excellent communication skills.
- dynamic thinking.
- Self-driven and proactive
- High ethical standards and integrity.
- Problem-solving abilities.
- Proficiency in English Language and any other local language, preferably Luganda.
How to Apply:
If you meet the above requirements, please submit your application online by sending a cover letter, a detailed CV, and copies of relevant academic and professional certificates to the following email address: [email protected]
Deadline: 14th May, 2025
Tropical Bank Ltd is an equal opportunity employer. We do not discriminate on the basis of religion, age, citizenship, marital or family status, disability, or gender.
Only shortlisted candidates will be contacted.
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