Job Title: Assistant Client Relations
Organisation: Ruby Hospital Kampala
Duty Station: Kampala, Uganda
About US:
Ruby Hospital Kampala offers compassionate and holistic high-quality evidence-based, surgical care services whilst using new age facilities and technology.
Job Summary: To enhance patient experience and support Ruby Hospital’s marketing efforts, we are seeking a Client Relations Assistant to work within the Marketing Team. This role will serve as the first point of contact for campaign related inquiries, assist during activations and events, and collect feedback that informs outreach strategies.
It is a full-time role requiring someone warm, organized, and responsive capable of engaging both online and offline audiences with professionalism and care.
Qualifications, Skills and Experience: The ideal candidate will have experience in digital communication with the following qualifications:
- A Diploma or Bachelor’s Degree in Customer Service, Marketing, or Communications
- At least 2 years’ experience in a customer-facing or outreach support role
- Familiarity with WhatsApp for Business, email follow-ups, and basic CRM tools
- Proficiency in English and Luganda (French, Swahili, or other local languages are a plus)
- Confident speaking to patients, corporates, and walk-ins about hospital services
How to Apply:
If interested, please submit your application to [email protected]
Deadline: 7th May 2025 by 5:00pm.
NB: Shortlisted candidates will be contacted for interviews
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