Job Title: Debt Collector
Organisation: In-Line Print Services
Duty Station: Kitintale, Uganda
About Organisation:
In-Line Print Services Limited is the leading industrial and commercial printing company in Uganda. We are located on Plot 1073 Kitintale Mutungo, Kampala. In this industry, we are known for our superior quality outputs and reliability, achieved through our commitment to a professional approach towards delivering a satisfying service to our ever-growing clientele.
Job Summary: We are seeking a motivated and results-driven Debt Collector to join our team in Kitintale. This full-time on-site position reports to the Finance Manager. The Debt Collector will play a crucial role in managing overdue accounts, reaching out to customers, and ensuring timely payments. We are looking for someone who is team-oriented, a strategic thinker, and possesses a strong problem-solving focus.
Key Duties and Responsibilities:
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Record information about the financial status of customers and status of collection efforts.
- Locate and monitor overdue accounts using computers and a variety of automated systems.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks.
- Confer with customers to determine reasons for overdue payments and review the terms of sales or service contracts.
Qualifications, Skills and Experience:
- Education: Bachelor’s degree in finance and other related fields
- Experience: 2-3 years in a similar role
- Skills: Strong speaking, social perceptiveness, persuasion, monitoring, and time management skills.
- Knowledge: Proficiency in customer and personal service, mathematics, economics and accounting, administration, and management.
- Language Proficiency: Fluent in English and Luganda
- Technology Knowledge: Experience with CRM software, document management software, and spreadsheet software.
Preferred Qualifications
- Preferred Duties: Notify credit departments, order merchandise repossession, sort and file correspondence.
- Preferred Skills: Active listening, reading comprehension, service orientation.
- Preferred Knowledge Areas: Law and Government, Administration.
How to Apply:
To apply, please submit the following materials:
- CV / Resume
- Cover letter / Letter of interest
- Copy of certificates
- Copy of degrees
- References
Email to: [email protected]
Deadline: 30th May 2025
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