Job Title: Corporate Relationship Manager
Organisation: KCB Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Business development – managing and retaining existing relationships and generating new business in the assigned market segments by providing core banking products and services. This will include increase customer base, growth in balance sheet (assets and liabilities), growth in earnings and actively cross-selling bank products and services.
- Relationship management – Adequacy of personal competence to effectively perform Account Relationship Management tasks to ensure the customer relations are maintained well to reduce complaints and retain existing customers by management of customer expectations.
- Develop strategies for maintaining and further penetrating existing client base and execute the strategy through calls, visits, needs assessment, account plans, customer qualification and follow-up meetings to maintain, enhance and expand customer relationships.
- Ensure compliance to the Bank’s policies, procedures, and regulatory requirements.
- Structure compelling solution proposals to demonstrate a thorough understanding of each client’s requirements and objectives.
- Review and analyze the portfolio to ensure growth in share of wallet through increased transactions/revenue.
Qualifications, Skills and Experience:
- Bachelor’s Degree in Business related field
- Professional Qualifications in a Business related field
- Master’s Degree in a Business related is desired
- Required- 5 Years
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 16th May 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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