Job Title: Direct Sales Agent – Home Broadband (14 Fresher Diploma Jobs)
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Manager – Broadband
About the Company:
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.
Job Summary: To serve customers by selling products and meeting customer needs.
Key Duties and Responsibilities:
- Serves customers by selling products and meeting customer needs.
- Perform physical and online sales activities to achieve company sales objectives.
- Identify and contact potential customers for business opportunities.
- Make inbound and outbound calls to sell company products.
- Maintain up-to-date knowledge about product information and promotions.
- Provide excellent services and ensure customer satisfaction.
- Develop sales strategies and determine sales forecast and projections.
- Stay abreast with online marketing trends and competitors.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Keeps Sales supervisor informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Qualifications, Skills and Experience:
- Diploma in Business Administration, Marketing from a recognized University
Experience:
- 6 months -1 year working experience in sales industry.
- Good knowledge of sales and retail industry trends, best proactive retail and service principles
Knowledge, Skills and Competencies
- Flexibility and Agility in regard to working hours.
- Planning and organizational skills
- Communication skills
NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Female candidates are strongly encouraged to apply.
How to Apply:
All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.
Deadline: 16th May 2025
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