Job Title: Sales Supervisor
Organisation: MOGO Uganda
Duty Station: Kampala, Uganda
About US:
MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.
Key Duties and Responsibilities:
- Overseeing the day-to-day operations and achieving the monthly loan issuance targets in alignment with staff.
- Lead, monitor and maintain healthy work environment with staff to achieve the Company objectives.
- Ensure high productivity of all channels by engaging – walk in, field sales officers’ enquiries, Agent’s enquiries, Boda – Boda Association enquiries.
- Manage and reconcile the stocks on a daily basis and maintain the office infrastructure efficiently and follow the security protocols in the best interest of the company.
- Keep and maintain harmony by ensuring that all conflicts and grievances are duly attended to.
- Ensure and enforce compliance with the company’s set policies and procedures and as occasionally communicated.
- Initiate and implement creative ideas that will help to achieve sales targets, implement best practices for flawless operations.
- Manage business partnership with all stakeholders.
- Maintain a good customer relationship experience regime that should keep both internal and external customers well served and happy.
- Support in ensuring appropriate communication with different departments whenever needed for smooth operations.
- Ensure that the office is tidy, stock is clean and well positioned.
- Follow and maintain the core values of company- Integrity, teamwork, customer care and transparency.
- Any other duties that may be assigned.
Qualifications, Skills and Experience:
- At least 2 years of experience in a management role (Preferably from Boda industry)
- Proficiency in customer relationship, inventory management and good processes
- Ability to manage a team, delegate tasks, and ensure smooth operations
- Strong communication and organizational skills and computer skills
How to Apply:
All suitably qualified and interested candidates should send their applications and up-to-date CVs to [email protected]
Deadline: 11th April 2025
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