Job Title: Regional Manager
Organisation: ASA Microfinance Uganda Ltd (ASA Uganda)
Duty Station: Ntinda, Kampala, Uganda
Reports to: Head of Operations
About Organisation:
ASA Microfinance Uganda Ltd (ASA Uganda) is a for-profit, non-deposit taking Microfinance Institution, operating as a microfinance company and regulated by the Uganda Microfinance Regulatory Authority (UMRA). ASA Microfinance Uganda Ltd is also a member of the Association of Microfinance Institutions of Uganda (AMFIU). ASA Uganda commenced operations in 2013. ASA Uganda is a subsidiary of ASA International, one of the world’s largest international microfinance institutions globally and operates in 13 countries in Africa and Asia. The company was listed in the premium segment on the London Stock Exchange in July 2018.
Job Summary: The Regional Manager will oversee business budget achievement, coordinate closely with sales, collection, and operations teams, and manage branch establishment and team handling.
Key Duties and Responsibilities:
- Direct supervision of all Area Managers and Branch managers.
- Set KPIs and budgets for all areas and branches.
- Oversee day-to-day branch operations.
- Deliver and achieve operational targets as per KPIs and budget.
- Drive business growth through market activations
- Maintain and optimize operational costs
- Maintain adequate head count in all branches
- Follow up and ensure consequence management for all implicated staff
- Manage both staff and client churn rate at acceptable levels
- Responsible for staff recruitment in your division in coordination with the HR Department.
- Play a pivot role in implementing organizational activities.
- Develop a best practice framework bench marked from competitors.
- Training of field level staff to develop the skills, knowledge and desired attitude for the ongoing working staff for performing the higher responsibilities.
- Designing plan for the delinquency management.
- Checking and monitor on sample basis whether the bills & vouchers of expenditure of the branch are justified.
- Accept any appeal against any punishment imposed by the Branch Manager and Area Manager and conduct the necessary investigation.
- Recommend to transfer employees if needed.
- Signing of the house rent agreements for the office where you sit on behalf of the organization. Recommend for special approval of the rent above the ceiling and for providing advance.
- Furnish appropriate information and analyses the report of each month in the prescribed form of the organization and take necessary steps for development. If necessary.
- Leave approvals for annual, sick and maternity leaves of the Area and Branch Managers.
- Responsible for new area survey and new branch expansion.
- Manage/handle any situation which may arises in the region such as natural disaster, fraud, misappropriation, forgery, robbery etc. and any other external/internal issues which may disrupts the operational activities.
- Make decisions/recommendation during emergencies according to the situation with proper consent of the Head Office management.
- You have to spent 18 working days, in a month for visiting/monitoring branches. Branch visiting/ monitoring target is 1-2 times in a month (depends on number of the branches).
- You are responsible to settle Audit & FMPU findings.
- You have to visit 2 Over dues / Bad debts during branch visit.
- Any other duties that may be assigned to you by the management.
Qualifications, Skills and Experience:
- A bachelor’s degree in business, project management, or a similar field.
- A minimum of 6 years of experience in a management role.
- Excellent knowledge of management best practices and strong managerial skills.
- Solid communication and team working skills.
- Good conflict resolution and problem-solving skills.
- Excellent organizational and project management skills.
- The ability to navigate stressful work situations.
How to Apply:
Applicants who meet the above requirements can send their applications, Curriculum Vitae, copies of relevant academic and professional qualifications, contact details for three (03) professional referees and a day-time telephone number, to the address below:
The Head Human Resource & Administration,
ASA Microfinance (U) Ltd,
Plot 5195 Buye- Kigowa, Ntinda,
P.O. Box 245, Ntinda
Kampala, Uganda
Email: [email protected]
Deadline: Thursday, 17th April, 2025, at 5:00 pm
ASA Microfinance (U) Ltd is an equal opportunity employer and aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion.
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