Job Title: Products Manager
Organisation: KCB Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Oversee the development and enhancement of banking products and services by conducting market research, analyzing customer needs and collaborating with cross functional teams to design and launch innovative solutions that differentiate the bank in the market
- Manage the entire cycle of banking products and services from conceptualization to launch and ongoing optimization, ensuring they are competitive, profitable and align with overall business strategy.
- Monitor product performance, analyze key performance metrics and make data driven decisions to enhance product profitability and customer satisfaction.
- Conduct market research and analysis to identify trends, competitive landscape, identify opportunities, use market insights to inform product strategy, pricing decisions and go-to-market plans.
- Oversee compliance with regulatory requirements and industry standards and ensure the products and services comply with relevant regulations and guidelines to mitigate risk and maintain regulatory compliance.
- Lead collaborations with cross functional teams including Marketing, Retail Corporate, Operations, IT, Risk, Compliance to design, launch and promote new products and services.
- Understand customer needs, behaviors and preferences to design, enhance products that address their financial goals and enhance banking experience
- Develop product pricing strategies to drive product adoption, revenue growth and competitiveness in the market
- Prepare regular reports, presentations and recommendations for management on product performance, market trends, and strategic initiatives.
- Support Bank staff with product training to drive product adoption and utilization of banking products
- Monitor and provide report on competitor product activity, including pricing.
- Embed the Innovation framework to generate new ideas in the bank.
- Ensure correct bundling of product to drive product uptake and monitor the uptake to ensure customers adopt the entire suite of bank products.
Qualifications, Skills and Experience:
- At least Business degree Finance, Marketing or relevant experience in Statistics, Commerce, Quantitative Economics.
- At least five years of similar experience in Banking.
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 9th May 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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