Job Title: Learning & Development Manager
Organisation: UGAFODE Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
Ref: HR/STAFF/VAC – 10/12/2025/2
About Organisation:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: Responsible for identification of staff talent and achieve high professional standards of all employees through development and implementation of comprehensive and cost-effective training and development solutions such as coaching, mentorship, online training, and to identify and develop staff talent pool to enable UGAFODE (MDI) to grow a team of professional and performance-oriented staff that are able to attain its business objectives.
Key Duties and Responsibilities:
- L&D Strategy Development & implementation: Conduct a skills analysis (TNA/PDPs) for all employees & design training Interventions. Initiate and prepare an annual training calendar and budget for individual, functional and company needs and keep track of the man days.
- L&D implementation: Arranges/coordinates internal training and development programmes as required to meet the identified learning needs of the institution and evaluate the effectiveness of such training programmes with stakeholders.
- Talent Management: Implements UGAFODE (MDI) strategy on talent management in collaboration with HoDs with the primary focus of participating in the identification and development of such high performing employees (HIPO staff) and for Career Development to realize optimum employee productivity and retention.
- Development of standard training modules: In collaboration with HoDs, conducts regular and periodical assessment of training needs and to develop a program to meet the identified needs. Develop internal standard training modules to support a culture of learning at UGAFODE.
- Performance Management: Coordinates the Performance Management process at UGAFODE and ensures that the exercise is conducted in a timely, effective and objective manner and that performance review outcomes are followed through in line with UGAFODE (MDI) Annual Performance Management cycle.
- HR Business Partnering: Serves as the HR Business Partner for HR related service advisory for (Finance, Internal Audit, Risk, Digital, ICT and Operations departments) support functions.
- L&D Budget: In collaboration with Head-HR, takes initiative to develop the Learning & Development budget, seeks its approval, manages it by tracking expenditures and negotiates training contracts.
- Other HR initiatives: Leads the HR team in the development/review of HR initiatives that aim at enhancing staff engagement and retention i.e. Town hall meetings, sports gala, Health and wellness, talent academy, HR newsletters etc.
- L&D Reporting: Develop daily/weekly/monthly reports on L&D activities to management with proposals to improving the bank’s L&D portfolio and enhancing accountability
- Team Management and Leadership: Takes full responsibility for performance management of all direct reports, focusing on all aspects of sound people management e.g. Performance Management, Career path planning, On-the-job training, coaching & mentoring and Employee engagement.
Qualifications, Skills and Experience:
- Minimum of Bachelors Degree in Social Sciences, Psychology or Business administration.
- A Post Graduate Diploma in HRM is desirable.
- At least 4 years of professional experience in Human Resource Management in a competitive business environment.
- HR professional membership and Professional certification (e.g. CIPD SHRM, HRMAU) is desirable.
- Excellent interpersonal, communication, planning and organizational skills
- Solution-focused, Innovative and flexible thinker with a strong “can do” attitude
- Sound knowledge of the principles of training and development as well as innovative training techniques and solutions.
- Sound knowledge of the Uganda labour laws and familiarity with the International Labour laws
- Knowledge of Banking HR Operations
- Proficient in MS Office and or Learning Management Systems (LMS)
How to Apply:
If you believe you meet the requirements as stated above, submit an application letter together with an up-to-date CV to our email: [email protected]. Save the Documents as Your Full Name & indicate the job title you are applying for in the Email Subject Line. Your applications should be addressed to the Head of Human Resources
Deadline: 11th April 2025
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