Job Title: Community Care Team Leader
Organisation: NFT Consult Limited
Duty Station: Kampala, Uganda
About the Company:
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.
Company Overview:
Our client is committed to developing transformational leaders who strive to make a positive difference in their communities. By leveraging innovative ministry and outreach strategies, the church remains a source of hope and inspiration for individuals and families across Africa and beyond.
Job Summary: To provide leadership and supervision and carry overall responsibility for effective ministry to vulnerable children and women within church villages and the communities.
Key Duties and Responsibilities:
Community Care function (40%)
- Provide overall responsibility and accountability for the performance of the community care function
- Lead the development of strategies for each team aligned to the overall ministry vision and mission
- Lead in the preparation of annual work plans and budgets
- Oversee the implementation of community care activities and plans
- Undertake ongoing and periodic evaluation of activities and results designed to transform the lives of the vulnerable children and women identified for support
- Report to the leadership team, relevant boards, and governance structure on the progress, results, and impact of the community care ministry.
- Represent community care in external fora (government and other stakeholder fora)
Critical Outcomes
- Community Care performance report presented before the leadership Team
- Developed and aligned strategies
- Well-formulated annual work plans and budgets.
- Effective implementations of Community Care-approved activities
Development and Implementation of Strategy (25%)
- Participate in the development of the strategic vision, mission and plan of the Church Ministries.
- Participate in supporting and overseeing the implementation of the strategic plan of the church and its ministries.
- Participate in leadership’s ongoing decisions.
- Participate in the day-to-day running of the ministry as a member of the leadership team.
- Participate in the development and evaluation of the strategy of the Ministry.
Critical Outcomes
- Vision, mission, and plans for the Church Ministries developed.
- Ministry strategic plan implemented.
- Ministry strategies developed and evaluated
Team development
- Participate in the recruitment of Team Leaders
- Set the performance targets with Team leaders under the community care function
- Appraise the performance of Team Leaders on an ongoing basis and annually
- Identify capacity needs of team leaders and develop appropriate interventions to address them through mentoring, coaching or training.
- Identify, develop and manage the performance of staff to ensure that people with the right skills and motivations to meet the ministry needs are in the right place at the right time.
- Proactively build and align team members, capabilities, and resources for achieving ministry objectives.
- Establish effective relationships across all functions
Critical Outcomes
- Performance targets for subordinates are set and assessed.
- Performance gaps are addressed.
- Training needs are identified and approved trainings implemented.
Compliance and Risk Management (10%)
- Identify and assist others in identifying areas of compliance and risk and take appropriate measures to reduce the exposure of the ministry.
- Maintain an inventory of compliance, the designated owners and hold them accountable
- Assist in monitoring and coordinating compliance and risk activities of departments to ensure consistent compliance.
Critical Outcomes
- Risks identified and mitigated
- Up to date inventory of compliance
- Consistent application of compliance activities in the Ministry
Administrative matters (10%)
- Communication (from leadership & feedback from teams)
- Signatory to payments (above a specified threshold)
- Periodically review and initiate amendment of policies under community care function.
- Reporting to the WCCM Board and the Team Leader
Critical Outcomes
- Community Care policies and procedures are reviewed and amended.
- Communication between the Community Care and leadership team
- Timely quarterly reports to the Board
Qualifications, Skills and Experience:
- Master’s degree in a relevant field along with relevant professional certifications or training.
- Proven experience of over 8 years in a senior management position in a large faith-based NGO working with vulnerable children or people.
- Ability to develop as well as drive strategy for growth.
- Excellent communication and interpersonal abilities, with the capacity to engage diverse stakeholders.
- Excellent leadership skills and ability to exercise judgment based on accurate and timely analyses.
- Proven experience in supporting staff development, performance, and career progression.
Other skills and attributes
- Must be a committed Christian
- Must be willing to live up to the organisational values
- Must be able to present themselves confidently
- Good communication, able to write and present
- Analytical and informative reports
How to Apply:
All suitably qualified and interested candidates should apply online through the NFT jobs portal.
Deadline: 25th April 2025
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