Job Title: Card Compliance Officer
Organisation: Aldelia Uganda
Duty Station: Kampala, Uganda
About the Company:
Aldelia is a global leading human resources company founded in 2005 and specialised in recruitment, outsourcing and payroll management services to blue-chip multinationals and fast-growing SMEs. The group operates in more than 30 countries across all industries and disciplines on four continents. Our mission is to create a better future for people by delivering compliant, world-class and innovative HR solutions to the companies and communities we serve.
Job Summary: To ensure all card activities are within standards set under card controls. Product range: All Products sold on Fuel Card Organization:
Key Duties and Responsibilities:
Card deliverables.
- The Card Compliance Analyst reconciles card inventory on a weekly basis.
- Ensure compliance to the card approval process for cards under production, stock of blank cards, issued cards to CSC and PSL.
- Perform weekly revalidation of cards created and issued during the revalidation exercise.
- Validate the execution of customer instructions shared through hard copies for accuracy and completeness.
- Perform a daily reconciliation of PSL and SAP.
- Cards Compliance supports the business on all customer related queries and seeks to resolve such queries within a 24hr period.
- Perform assurance checks to highlight possible fraudulent events or practices on the platform.
- Perform weekly card penetration checks and validate the nature of transactions.
- Perform ad-hoc site reviews based on the penetration reports to promote adherence to policy by retailers.
- Ensure that all payments through card for marketing campaigns are implemented within the agreed controls.
Pcard deliverables:
- Monitor the pcard tracker to ensure that all pcard spends settled are tracked at every approval stage.
- Updating settlement status for all P-card users on a weekly basis
- Ensuring that all spends are in line with the P-card policy.
- Being a point of reference for all P-card related matters.
- Finance Manager Contracts & Procurement Manager Financial Controller Treasury & Credit Manager MI Analyst Card Compliance Accountant IT OSS Lead
- Key Challenges: · The incumbent will have to be a self-starter, highly motivated and assertive in order to develop this product and role to its full potential. · Change management and successfully supporting the card implementation and migration of existing B2B customers to the product. · Managing interfaces with Retail, B2B. Credit, Customer Service and other departments effectively
Qualifications, Skills and Experience:
- Demonstrated evidence of the aspired Enterprise First behaviours (Leadership, Accountability, Teamwork) and VEU core values (Honesty, Integrity, Respect for People)
- Strong relationship management skills and ability to work with and mange diverse stakeholders.
- Strong team and communication skills
- Proven track record for sales / results delivery and speedy implementation of project
- Experience in card operations desirable
Key Competencies
- Retail Functional Competencies
- Negotiation – Knowledge
- Understand and apply Shell Retailing Principles & processes Knowledge
- Retail Economics Awareness
- Retail HSSE Standards Knowledge
- Manage Projects Knowledge
- Fleet Card Competencies
- Support Fleet Sales Skill
- Follow-up and Administration Skill
- Gain Agreement Awareness
- Obtain Trial Close Awareness
- Build Rapport Awareness
- Plan and Prepare Sales Call Awareness
- Global Personal and Business Skills
- Stakeholder Engagement Awareness
- Manages Knowledge & Information Knowledge
- Manages Business Performance Awareness
- Team Working Knowledge
- Uses Computer & Communication Systems Skill
- Communicates and Persuades Knowledge
- Analyses and Solves Problems Knowledge
- Personal Creativity and Innovation Knowledge
How to Apply:
All candidates should send their applications online at the link below.
NB: Women are encouraged to apply. We value diversity and are committed to fostering an inclusive workplace.
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