Job Title: Administrative Assistant (Several Fresher Jobs)
Organisation: Kampala Hospital
Duty Station: Kampala, Uganda
About the Company:
Kampala Hospital is a privately-owned hospital that was established in 2007. Our mandate was and is to bring non-existent services to the countries that were often sought by many people who frequently moved abroad to seek quality medical care.
Job Summary: We are seeking highly motivated and customer-focused Administrative Assistants to join our Front Desk & Customer Service team. This role is integral to ensuring smooth hospital operations, providing excellent patient support, and maintaining an organized and welcoming environment.
Key Duties and Responsibilities:
- Serve as the first point of contact for patients, visitors, and clients at the front desk.
- Handle patient registration, appointment scheduling, and general inquiries.
- Manage incoming calls professionally and direct them to the appropriate departments.
- Assist in processing medical records and maintaining accurate documentation.
- Support guest relations and ensure a positive customer experience.
- Collaborate with other departments to facilitate smooth hospital operations.
- Maintain confidentiality and professionalism in handling patient information.
Qualifications, Skills and Experience:
- Degree in Public Administration, Business Administration, Secretarial Studies, or a related field.
- At least 1-2 years of experience in a front desk, customer service, or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and other administrative tools.
- Ability to multitask, work under pressure, and handle patient interactions with empathy and professionalism.
How to Apply:
Interested candidates should submit their applications, including a detailed CV and relevant academic documents, to [email protected] with the subject line Administrative Assistant Application.
Deadline: 21st March 2025
NB: Only shortlisted candidates will be contacted.
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