Job Title: Sector Head/Senior Relationship Manager
Organisation: NCBA Bank Uganda Limited
Duty Station: Kampala, Uganda
About the Company:
NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.
Job Summary: Take charge of and oversee assigned sector portfolio by directing, controlling and co-ordinating all banking, lending, deposit taking and operations associated with accounts with the intention of monitoring acceptable credit risk and maximizing the bank’s return from each client. Identify, cultivate, develop and manage business relationships with clientele within the assigned sector portfolio.
Key Duties and Responsibilities:
- Responsible for the growth of the corporate banking business assigned sector portfolio to ensure set targets for portfolio growth, income and quality are achieved.
- Assess and recommend high quality credit facilities for clients within allocated segment and potential clients and thereafter oversee completion of all related security documentation with a view to maximizing earnings and minimizing bad debts. The full process to be handled in a professional and efficient manner and in conformity with Credit Policy requirements
- Identify and develop new business proposals within allocated sector efficiently and expeditiously to ensure that potential new business opportunities with existing and new clients are not lost to competitors
- Generate and improve profitability of allocated sector portfolio of new customer relations
- Collect and analyse vital data on allocated sector client’s i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will enable you to act as adviser to management on all aspects of assigned accounts relationships
- Initiate and monitor Customer/Bank contact at all levels for assigned clients to ensure highest standards of service are maintained.
- Develop an intimate understanding of the clients industry/Business, analyse their modus operandi, management practices, judgment of various influential decision makers and market conditions affecting their long term viability, prepare customer account plans of customer plans
- Treat customers fairly and avoid mis/over-selling
- Adhere to Bank risk management and operational policies & Standards in the unit
- Compliance with local regulatory & group policies on KYC &AML
- Lead a team of highly motivated individuals and ensure that you assist them to meet their objectives.
- Responsible for the Performance management of all Corporate and Commercial Banking staff ensuring effective target setting, monitoring and correct performance measures are done .
- Ensure that the staff adhere to the leave guidelines as per NCBA Human resource policy
- Ensure the team is well trained in all areas concerning their line of work
- Mentor and discuss career path and growth opportunities. Work with the staff to achieve these opportunities
- Attend all trainings arranged by the Bank
- Discuss career path/growth with line manager at least quarterly
Qualifications, Skills and Experience:
- A Bachelor’s Degree from a recognised university
- A Master Degree in Business Administration (MBA) is an added advantage
Experience:
- At least 8 years and above working experience within the credit or front sales environment, 3 of which at managerial level
- Professional Training:
- Professional qualifications in ACCA, CPA, CFA etc. are an added advantage
- Strong general banking expertise
- Prior experience within the Corporate Banking environment is an added advantage
How to Apply:
All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the link below.
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