Job Title: Response Services Manager
Organisation: SGA Security Group Uganda Limited
Duty Station: Kampala, Uganda
About US:
Security Group Uganda Limited is one of the leading and most innovative organization in the security industry.
Job Summary: Response Services Manager leads and manages the response services team to ensure prompt, efficient, and professional security responses to emergencies. This role requires strong leadership, problem-soling abates, and oversight of security operations to ensure compliance with safety standards, optimize client satisfaction, and align with business objectives.
Key Duties and Responsibilities:
- Team Leadership: Lead and manage the security response team effectively.
- Rapid Response: Ensure timely and effective emergency response deployment
- Operations Management: Oversee security operations, ensuring compliance with protocols.
- Business Continuity: Develop and review emergency response plans for preparedness.
- Incident Command: Lead derision-mating and coordination during security incidents.
- Client Relations: Build and maintain strong client relationships.
- Financial Management: Manage budgets and resources efficiently.
- Training & Performance: Ensure continuous training and performance evaluation.
Qualifications, Skills and Experience:
- Education: Diploma in Security Management, Law Enforcement, or a related field
- Certifications: Relevant security certifications, incident management, and first aid
- Must be below 45 years of age.
Experience & Person Specifications
- Minimum of (3) years of experience in security or emergency response. with at least (1) years in a supervisory or managerial role.
- Experience in managing a security team in a fast-paced, emergency environment
Skills & Abilities
- Ability to lead and manage a security response team, ensuring operational effectiveness.
- Ability to make quick informed decisions during high-pressure security incidents.
- Ability to coordinate and execute security operations while ensuring compliance with protocols.
- Ability to build and maintain strong dent relationships. ensuring satisfaction and trust
- Ability to develop and implement effective emergency response and business continuity plans.
- Ability to assess risks and solve problems, mitigating security threats during operations.
- Ability to manage budgets and resources, ensuring efficient use of financial and operational assets.
- Ability to delver training and development programs, enhancing team skills through this and evaluations.
Attributes:
- Leadership & Management Incident Command Expertise
- Problem-Solving & Decision-Making
- Communication Skits
- Security Operations Knowledge
- Financial Management
- Customer Relationship Management
- Logistics Coordination
- Training & Development
How to Apply:
If your qualifications and Experience match the requirements mentioned above, please send your application letter attaching detailed C.V and photocopies of academic credentials to:
The HR & Administration Manager, SGA Security
Plot 5, Mvule Close Naguru Hill
P.O. Box 20097, Kampala — Uganda.
Email: [email protected]
Deadline: 14th April 2025
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