Job Title: Office Manager
Organisation: Human Capital Business Solutions
Duty Station: Kampala, Uganda
About the Company:
Human Capital Business Solutions is a boutique human resources consultancy that specializes in strategic HR consulting, Talent Acquisition & Management and HR Outsourcing services.
Our client is a leading gifts and event management company looking for a competent and experienced Office Manager to be based in Kampala, Uganda.
Position overview
As Office Manager, you will develop original content and suggest creative ways to attract more customers and promote our brand. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies. You should also keep stock of inventory and manage all operations in the store. From ordering, receiving to managing inventory, you will ensure safe custody of all store related inventory.
To create and maintain a strong online presence for our business. Your role is to implement online marketing strategies through social media accounts and manage stock and inventory.
Reports To: Director
Key Duties and Responsibilities:
- Research audience preferences and discover current trends.
- Create engaging text, image and video content.
- Design posts to sustain readers’ curiosity and create buzz around new products.
- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness.
- Facilitate online conversations with customers and respond to queries.
- Report on online reviews and feedback from customers and fans.
- Develop an optimal posting schedule, considering web traffic and customer engagement metrics.
- Oversee social media accounts’ layout.
- Suggest new ways to attract prospective customers, like promotions and competitions.
- Keep track of minimum stock order levels and replenish supply inventories following established guidelines of the company.
- Maintain a neat, clean and safe working environment as per government regulation.
- Manage the store layout.
- Supervise other staff members and keep a record of sales.
- Receive, upload and shelf all supplies.
- Perform stock related duties like returning, packing, labelling and pricing goods.
- Inspect delivers for discrepancy or damage.
- Report damaged inventories for record-keeping and reimbursement.
- Rotate stock and dispose of surplus and expired quantities.
- Coordinate and handle freight and movement of stock and equipment.
- Keep an organised allocation of inventory placed in warehouse and store.
- Cross-verify the monthly report at the end of each month.
- Ensure proper completion of documentation to place an order and make a purchase.
- Generate a material received report (MRR) timely.
- Ensure storage of goods follow the first in first out (FIFO) method
Qualifications, Skills and Experience:
- Experience as a social media coordinator.
- Expertise in multiple social media platforms.
- Knowledge of Search Engine Optimization, keyword research and Google Analytics. Ability to deliver creative content (text, image and video).
- Familiarity with online marketing strategies and marketing channels.
- Ability to gasp future trends in digital technologies and act proactively.
- Excellent communication skills.
- Multitasking and analytical skills.
- Proficiency in inventory management.
- Communication skills.
- Computer skills.
- Dexterity – ability to perform physical tasks, such as lifting inventories and heavy objects. This requires a candidate to have strong physical stamina.
- Interpersonal skills.
- Organization – well-organized and detail-oriented.
- Data entry skills – means entering inventory-related data in a computer system using a keyboard.
- Flexibility – you may perform duties that do not fall under your job description as the job is fast-paced.
- Learning aptitude and willingness to adapt to changes in the workplace.
How to Apply:
Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “HCBSU-OM-OFFICE MANAGER” as the Email subject via [email protected]
Deadline: 4th April 2025 by 05:00 pm
NB: Only shortlisted applicants will be contacted. Female Candidates are encouraged to apply.
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