Job Title: Manager, Client Relations
Organisation: Posta Uganda
Duty Station: Kampala, Uganda
Reports to: Managing Director
About Organisation:
Uganda Post Limited, trading as Posta Uganda. UPL is the most extensive provider of postal services in Uganda, having an extensive network of postal delivery outlets down to sub-county level.
Job Summary: To be in charge of marketing, Public Relations as well as managing media relations in line with UPL goals and objectives.
Key Duties and Responsibilities:
Marketing
- Ensure that all company products are supported to realize their target on market share, revenue and awareness.
- Manage all matters handled by the marketing agency.
Public Relations
- Ensure that all clients of the company (internal and external) receive adequate attention at all times.
- Ensure a positive corporate image for Posta Uganda
Media Relations
- Manage all matters concerning the media
- Ensure active engagement on all social platforms (twitter, WhatsApp, email).
Key Performance Indicators
- Increased brand recognition/awareness among target audience.
- Growth in social media followers and engagement rate.
- Growth in revenue attribute to marketing campaigns.
- Increase in positive media mentions, press releases, and interviews in target publications.
- Management and reduction of negative publicity incidents.
- Timely and effective handling of crises with minimal negative impact on UPL’s brand.
Qualifications, Skills and Experience:
- An Honors Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism or Media Relations from a recognized University.
- Preference shall be given to candidates who possess membership in a reputable Professional Accountancy body such as Chartered Institute of Marketing (CIM),
- Accredited Public Relations (APR), Chartered Institute of Public Relations (CIPR).
Experience:
- Six (06) years’ experience at least four (04) of which should have been at the Officer or Supervisory Level in a reputable organization.
Competencies:
- Communication and Interpersonal skills
- Strategic thinking and planning
- Media and Public Relations expertise
- Digital marketing and social media savvy
- Analytical and Data Driven Decision Making
- Creative and Brand oriented
- Leadership and team collaboration.
How to Apply:
Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below;
The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O Box 7106 Kampala
Deadline: 31st March 2025
Please Note:
- Applications received after the deadline will not be considered.
- Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.
- Posta Uganda is an Equal Opportunity employer. Women are particularly encouraged to apply.
- Any form of lobbying or canvassing for appointment shall lead to automatic disqualification.
- Candidates shall be required, among others, to present the following: Endorsement Letter duly stamped by their Local Council 1 Chairperson Three Reference Letters.
- Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.
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