Job Title: Sales Executive
Organisation: Tico Travel and Safaris Limited
Duty Station: Kampala, Uganda
About Organisation:
TICO Travel and Safaris Limited is a tour and travel company located in Kampala, Uganda. We specialize in providing exceptional travel experiences to our clients worldwide. With a wide range of services and a strong network of partners, we cater to the unique needs and preferences of travellers from around the world.
Job Summary: We are seeking a motivated and results-driven Sales Executive to join our team. In this full-time position, you will play a crucial role in coordinating the sales distribution of our travel and safari services. Working closely with the Managing Director, you will contribute to our sales strategies, ensuring we meet our customer needs while enhancing our market presence. The ideal candidate will thrive in a collaborative environment, possess a proactive approach, and demonstrate a strong commitment to achieving sales targets, responsible for generating leads, closing corporate contracts, selling travel packages, and maintaining strong relationships with clients.
Key Duties and Responsibilities:
- Direct and coordinate activities involving sales of our travel and safari services.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports to project sales and determine profitability.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Provide detailed and accurate information about destinations, visa requirements, and travel insurance.
- Consult with clients to understand their travel needs, preferences, and budgets.
- Represent the company at travel expos, trade shows, and networking events.
- Register Corporate and Individual clients on a monthly basis by closing contracts.
Qualifications, Skills and Experience:
- Education: Diploma or Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, or related courses.
- Experience: 1-2 years in sales preferably in the travel and tourism industry.
- Skills: Persuasion, Judgment and Decision Making, Active Learning, Negotiation, Time Management.
- Strong knowledge of East Africa Market, Social Media marketing, Sales research and Travel Trends.
- Technical Knowledge: Familiarity with Customer Relationship Management (CRM) software and sales/marketing software and travel booking platforms is an added advantage (e.g., Amadeus, Sabre, or Galileo).
- Ability to work under pressure and meet sales targets.
- High attention to detail and organizational skills.
- Language Proficiency: Fluent in English (Kiswahili will be an added advantage).
Preferred Qualifications
- Confer with potential customers regarding equipment needs and advise on types of equipment to purchase.
- Monitor customer preferences to determine focus of sales efforts.
- Direct, coordinate, and review sales, service accounting, and record-keeping.
Desired Additional Skills
- Speaking – Coordination
- Complex Problem Solving
- Preferred Knowledge Areas
- Administration and Management.
How to Apply:
All candidates should send their updated CVs via Email to: [email protected]
Deadline: 4th March 2025
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