Job Title: Credit Officer
Organisation: Cycle Connect
Duty Station: Gulu and Lira, Uganda
About US:
Cycle Connect is a socially-driven business that delivers agricultural products and tools to farmers living in remote, rural areas in Northern Uganda.
Key Duties and Responsibilities:
Portfolio Growth
- Recruit loan clients with the support of Marketing staff to achieve loan disbursement and portfolio growth target.
- Assessment of potential loan clients to make sure they meet the required standards for borrowing from Cycle Connect.
- Coordinating logistics of loan disbursements with the Operations Department.
- Ensure all applications, loan agreements and all required documentation are duly signed, completed & filed.
- Work with management to achieve, or exceed, monthly, quarterly and annual organization goals.
Monitoring and managing portfolio
- Monitor loan portfolio by maintaining close relationships, identify any potential default cases and develop mitigants for them.
- Ensure clients comply with the Cycle Connect policies as well as terms and conditions attached to loans.
- Maintain the portfolio at risk within the Cycle Connect’s loan quality standards.
- Comply with Cycle Connect follow-up procedures for defaulting clients.
- Participate in loan recovery and asset repossession following the Cycle Connect policies and procedures.
Customer Service
- Go the “extra mile” to build trusting relationships, customer loyalty and satisfaction.
- Deliver high quality client service by keeping time, providing accurate information, and being respectful of all potential customers.
- Provide training to clients before and after loan disbursal.
- Maintain close relationships with customers throughout the loan process.
Administrative Task/ Other
- Maintain and update loan reports, client records and duty reports.
- Analyze and suggest ways Cycle Connect can improve its credit strategies.
- Other tasks and projects deemed necessary by the supervisor.
Qualifications, Skills and Experience:
The applicant should have relevant qualifications
How to Apply:
Take a look at our website to see how you resonate with what we do.
Fill out the online application form: Click Here
Deadline: 20th March 2025
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