Job Title: Coffee Shop Manager
Organisation: Endiro Coffee
Duty Station: Nakasero, Kampala, Uganda
About Organisation:
Endiro Coffee is a company that partners with others to end child vulnerability globally through coffee and its people, related products, profits, services, spaces and stories.
Job Summary: We are looking for an experienced and dynamic Coffee Shop Manager to lead our Nakasero branch. This role requires a passionate leader who can drive business growth while upholding our values of excellence, hospitality, and impact.
Key Duties and Responsibilities:
- Oversee the daily operations of the coffee shop, ensuring smooth service and an exceptional customer experience.
- Lead, train, and inspire a team of baristas and staff to uphold Endiro’s hospitality standards.
- Maintain high-quality coffee and food service standards, ensuring consistency in taste and presentation.
- Monitor inventory, control waste, and manage costs to maximize efficiency and profitability.
- Develop and implement strategies to increase sales, customer engagement, and community involvement.
- Handle financial management, including cash handling, budgeting, and reporting.
- Ensure compliance with health, safety, and hygiene regulations.
- Foster a welcoming and positive work environment for staff and customers alike.
Qualifications, Skills and Experience:
- Diploma or Degree in Hospitality Management, Business Administration, or a related field.
- At least 3 years of experience in a managerial role within the coffee, restaurant, or hospitality industry.
- Passion for coffee, people, and community impact.
- Strong leadership, team-building, and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple responsibilities.
How to Apply:
All candidates should send their updated CVs and cover letters via Email to: [email protected]
Deadline: 21st March 2025
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