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Job Title:  Supermarket Security Supervisor  

Organisation: S & S Enterprises Ltd

Duty Station: Kampala, Uganda

About Organisation:

Samuel and Samantha Enterprises Limited, commonly known as S&S Ent Ltd, is a privately-owned company based in Uganda. Founded by Cuthbert and Olive Muhanguzi, the company was established on 23rd August 2007. Since its inception, S&S Ent Ltd has grown into a dynamic business with diverse operations, including a salon, washing bay, cyber café, supermarket, restaurant, and a private fresh produce bakery.

Job Summary:  The Supermarket Security Supervisor at S&S Enterprise is responsible for overseeing and managing all aspects of security operations within the supermarket. This role ensures a safe environment for customers, employees, and assets by implementing robust security protocols, supervising the security team, and coordinating with other departments. The Security Supervisor plays a pivotal role in preventing theft, managing emergency responses, and maintaining strict adherence to company and regulatory standards.

The Supermarket Security Supervisor at S&S Enterprise is integral to maintaining a secure, efficient, and customer-friendly environment. This role requires a blend of strong leadership, technical proficiency, and proactive risk management to safeguard our assets, staff, and customers. Candidates for this position must exhibit high levels of integrity, adaptability, and a commitment to excellence in all aspects of security management.

Key Duties and Responsibilities:

Security Operations Management:

• Oversee the daily operations of the security team, ensuring that all security procedures are effectively implemented.
• Develop, implement, and continuously update security protocols and emergency response plans.
• Monitor the use of security systems, including CCTV cameras, alarm systems, and access control devices.

Supervision and Staff Management:

• Recruit, train, and manage security personnel, ensuring they are well-equipped to handle their responsibilities.
• Schedule shifts and assign duties to security staff to provide 24/7 coverage during operational hours.
• Conduct regular performance evaluations, provide coaching, and implement corrective measures as necessary.

Risk Assessment and Incident Management:

• Conduct regular security audits and risk assessments to identify vulnerabilities in store operations.
• Respond promptly to security incidents, including theft, vandalism, and emergencies, coordinating with local law enforcement when required.
• Prepare detailed incident reports and maintain accurate records of all security-related activities.

Collaboration and Communication:

• Work closely with store management, the operations team, and other departments to coordinate security measures.
• Liaise with external security agencies and vendors to ensure effective maintenance and operation of security equipment.
• Communicate security policies and procedures clearly to all staff and conduct regular security briefings.

Compliance and Training:

• Ensure that all security operations comply with company policies, Ugandan labor laws, and relevant industry standards.
• Organize regular training sessions for security staff on emergency procedures, conflict resolution, and the proper use of security systems.
• Stay informed of the latest security trends, technologies, and best practices to continuously improve security measures.

Qualifications, Skills and Experience:

• A minimum of a high school diploma or equivalent is required.
• A degree or diploma in Security Management, Criminal Justice, or a related field is preferred.

Experience:

• At least 3-5 years of experience in a security role, preferably within a retail or similar operational environment.
• Previous supervisory or leadership experience in managing a security team is highly desirable.

Certifications:

• Relevant certifications in security management or emergency response (e.g., Certified Security Supervisor) are an asset.

Skills and Competencies

• Leadership and Management:
• Strong leadership skills with the ability to motivate and manage a diverse security team.
• Excellent decision-making and conflict resolution skills, especially in high-pressure situations.
• Technical Proficiency:
• Proficient in the use of security systems such as CCTV, alarm systems, and access control technologies.
• Basic IT skills for managing digital security records and incident reporting systems.
• Analytical Skills:
• Ability to conduct thorough risk assessments and identify security vulnerabilities.
• Strong problem-solving skills to implement effective security measures and resolve incidents.
• Communication:
• Excellent verbal and written communication skills for clear instructions, report writing, and inter-departmental collaboration.
• Ability to effectively communicate with external agencies and vendors.
• Attention to Detail:
• Meticulous attention to detail in monitoring security systems and preparing incident reports.

Key Attributes

• Integrity and Professionalism:
• Demonstrates high ethical standards and maintains confidentiality in all security matters.
• Proactiveness:
• Takes initiative in identifying potential security risks and implementing preemptive measures.
• Adaptability:
• Thrives in a dynamic environment, adjusting quickly to evolving security challenges and technological advancements.
• Customer-Centric:
• Balances security concerns with the need to provide a welcoming environment for customers.

How to Apply:

Attach CV, Cover letter, Academic Documents, Relevant certificates and any other Supporting Documents in one PDF document

Interested candidates are invited to submit their updated resumes and a brief cover letter indicating the desired position(s) and relevant experience to the HR Department at S&S Enterprise via email at ssrecruitment256@gmail.com / info@sandsenterprisesug.com or by visiting our careers page at sandsenterprisesug.com

Deadline: 5th March 2025.

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