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Job Title:    Graduate Trainee (No Experience Jobs)

Organisation: NCBA Bank Uganda Limited

Duty Station:  Kampala, Uganda

About the Company:

NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.

Job Summary:   To offer required support to assigned units/ departments with the purpose of learning and consolidating knowledge through shadowing various staff members, participating in learning experiences, attending meetings in order to achieve a high level of competence and acquire the potential to become a next generation leader and take on substantive roles on successful completion of the program.

Key Duties and Responsibilities:

• Efficiently and effectively execute on assigned duties.
• Marketing/selling of bank products & Services to both potential and existing customers.
• Identify business improvement opportunities and communicate them to the assigned supervisor as applicable and by so doing actively contribute to the growth and development of the Bank’s business.
• Carry out duties assigned duties against laid down. processes and procedures, and within set limits and TAT.
• Participate as an active member in the Graduate Management Program.
• Observe all policies, procedures and demonstrate a way behaviors and values.
• Make sound judgments and make effective, timely decisions.
• Successfully manage and complete all assigned projects and assessments as set requirements.
• Commit to be available to work in any department within the Bank.
• Accurately maintain and update personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program period.
• Maintain high level customer service standards at all times.
• Maintain TAT in all areas of performance and a high customer service standards at all times, in the banking halls, written communication and on telephone.
• Offer timely and quality service as stipulated by Bank procedure, and report/ escalated appropriately on provided platforms.
• Ensure follow up on customer queries and provide feedback promptly at all times.
• Keep self-updated on existing and new products, to offer customers informed advice and cross sell appropriately.
• Ensure personal growth by continuous learning/training for self through E-learning, internal & external training activities. Career growth enhancement for self through personal development initiatives. i.e. job shadowing to learn other roles.
• Take responsibility for and commit to continuous self-development throughout the 12 month duration of the program in order to achieve a high level of competence as outlined by the program specifications.
• Adopt to different working environments and team cultures.
• Work with assigned supervisor to maintain a performance rating of meet and preferably exceed set expectations.
• Attend and pass all core training prerequisites and programs within the specified time-frames.
• Willingly and continuously share knowledge and learning with program peers as well as coaches and program managers.
• Be positive and courageous and seek opportunities to learn and develop.
• Inspire and influence others.

Qualifications, Skills and Experience:

• Bachelor’s Degree from a recognized university.
• At least two (2) principal passes at A ‘level/equivalent
• First grade at O ’Level/equivalent (with at least a credit in Math and English)
• Uganda National

How to Apply:

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the link below.

Click Here

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